Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Wade

Romulus,MI

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

3
3
years of professional experience

Work History

Office Assistant

Purpose healthcare Institute
01.2024 - Current
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Enhanced office efficiency by managing schedules, organizing and maintaining a clean workspace.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Promoted to head office assistant June 2024
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed and updated customer information in database for accuracy.


Airport Security Screener

Unifi
07.2022 - 01.2024
  • Maintain a secure and orderly environment at checkpoints, ensuring proper queuing and adherence to airport security guidelines.
  • Authorized and monitored departure and entrance of visitors and employees to maintain security of premises.
  • Identified prohibited items in luggage and on passengers, minimizing potential risks to flight safety.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Promoted to lead security screener trainer October 2022
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Promoted to Intern security supervisor June 2023

Veterinary Assistant

Nichols Veterinary Clinic
10.2021 - 06.2022
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Promoted to lead veterinary assistant December 2021

Cashier/Cook

Better Health Market
03.2021 - 10.2021
  • Welcomed customers and helped determine their food suggestions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Prompted to a Cafe lead May 2021
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Developed innovative recipes for daily specials, resulting in increased sales and positive customer feedback.
  • Trained new cafe staff members on proper cooking methods, safety procedures, and cafe policies.

Education

No Degree - Early Childhood Education

Wayne County Community College District
Detroit, MI

High School Diploma -

Woodhaven High School
Woodhaven, MI
06.2021

Skills

  • Customer Service
  • Data Entry
  • Strong Problem Solver
  • Payment Processing
  • Multi-line phone proficiency
  • Time Management
  • Positive Attitude
  • Prioritization
  • Medical Recordkeeping
  • Critical Thinking
  • Staff Training
  • Microsoft word
  • Active Listening
  • Scheduling

Timeline

Office Assistant

Purpose healthcare Institute
01.2024 - Current

Airport Security Screener

Unifi
07.2022 - 01.2024

Veterinary Assistant

Nichols Veterinary Clinic
10.2021 - 06.2022

Cashier/Cook

Better Health Market
03.2021 - 10.2021

No Degree - Early Childhood Education

Wayne County Community College District

High School Diploma -

Woodhaven High School

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Trinity Wade