Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jessica Cervantes

Jessica Cervantes

Baytown

Summary

Seasoned Law Enforcement professional with 28 years of experience, which includes 12 years as a Patrol Officer, 13 years as a Detective, and 2 1/2 years as a Patrol Sergeant. Experienced with law enforcement and team supervision. Handling demanding shift management challenges. Knowledgeable in handling administrative requirements and schedules. Well-versed in criminal investigation practices, conducting research, case review, witness interviews, gathering evidence and developing incident reports. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Self-disciplined and ethical collaborator with exceptional observational skills. Poised to contribute to team success and achieve positive results. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals. Committed to leveraging these qualities to drive team success and contribute to organizational growth.


Overview

28
28
years of professional experience

Work History

Patrol Sergeant

Baytown Police Department
03.2023 - Current
  • Worked well in a team setting, providing support and guidance.
  • Managed critical incidents effectively, taking command of the scene and directing resources for optimal outcomes.
  • Managed department resources effectively, ensuring necessary equipment and personnel were available for optimal shift coverage and response times.
  • Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
  • Granted or denied leave requests and scheduled coverage for shortages.
  • Inspected officers and vehicles to identify and correct any unprofessional appearances.
  • Backed up patrol officers during difficult stops or to answer complex questions.
  • Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
  • Enhanced public safety by conducting proactive patrols and addressing potential issues in the community.
  • Assisted in developing policies and procedures to ensure consistent application of laws across the department.

Detective

Baytown Police Department
08.2010 - 03.2023
  • Obtained and served search warrants related to ongoing cases.
  • Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
  • Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
  • Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Wrote detailed reports outlining case findings for internal files and legal purposes.
  • Participated in court hearings to provide written reports, evidence and verbal testimonies.
  • Coordinated crime scene searches methodically for comprehensive evidence collection ensuring no critical elements are missed.
  • Trained team members on agency processes, court procedures and investigation strategies.
  • Attended regular training sessions to stay updated on new developments in forensic science and investigation methodologies.

Patrol Officer

Baytown Police Department
11.1998 - 08.2010
  • Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
  • Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
  • Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
  • Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Conducted traffic stops, issuing citations or warnings when necessary to maintain order on the roads.
  • Participated in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.
  • Investigated suspicious activities, deterring potential criminal behavior and maintaining community security.
  • Assisted in accident investigations, providing support to those involved and ensuring accurate documentation of events.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Conducted thorough searches of individuals or vehicles when required by departmental policies or legal procedures, preserving evidence for potential prosecution purposes.
  • Served as a field training officer for new recruits – sharing knowledge gained from experience on patrol-helping them excel in their roles.
  • Assisted in special investigations and crime prevention programs.
  • Handled citation and traffic violation paperwork.
  • Conducted searches of individuals, vehicles and premises.

Jailer

Baytown Police Department
08.1997 - 11.1998
  • Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
  • Supported administrative tasks such as coordinating visitation schedules, answering phones, and filing reports as needed for smooth daily operations.
  • Responded to emergency situations and de-escalated hostile confrontations.

Education

Certificate - Police Sergeant

Sergeant's Academy
San Marcos, Texas
03-2023

High School Diploma -

Robert E Lee High School
Baytown, TX
06-1989

No Degree - Law Enforcement

Lee College
Baytown, TX

Skills

  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Critical thinking
  • Computer skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Customer service

Accomplishments

  • Supervised team of 16 staff members on patrol shift.
  • Collaborated with team of 9 in the development of the mental health team.
  • Collaborated with team of 7 in the development of the Honor Guard Team.

Timeline

Patrol Sergeant

Baytown Police Department
03.2023 - Current

Detective

Baytown Police Department
08.2010 - 03.2023

Patrol Officer

Baytown Police Department
11.1998 - 08.2010

Jailer

Baytown Police Department
08.1997 - 11.1998

Certificate - Police Sergeant

Sergeant's Academy

High School Diploma -

Robert E Lee High School

No Degree - Law Enforcement

Lee College

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