Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fe Morauda

Antioch,California

Summary

Result-oriented member of staff motivated to exceed expectations and deliver exceptional services to meet all customer needs. Resourceful professional with history of increasing business revenue and decreasing shrinkage while exceeding sales and productivity objectives

Overview

19
19
years of professional experience

Work History

Nutrition Services Assistant II

Antioch Unified School District
Antioch, CA
08.2021 - Current

Assist in quantity preparation of foods at the central kitchen or assigned school site.

Heat, portion and serve food to students and staff according to established procedures; cut, wash, peel and assemble food items; fill carts with condiments and food items; set up packaged foods, fruit, milk and dessert items; count milk and juice containers; put food into warmers and assure proper temperature of foods according to established guidelines.

Participate in assembly line food packaging activities as assigned at the central kitchen; assist in operating an assembly line belt; place food items on plates or trays; assemble food for packaging and transportation to schools; assure proper count of food items; inspect food for portion and quality control. Assist in maintaining food service facilities in a clean and sanitary condition; operate dishwashers; wash trays, plates, counter tops, utensils, and other serving equipment; sweep and mop floors; discard trash. Perform routine cashiering duties; count money and make correct change; collect, sort, count and mark lunch tickets.

Perform related duties as assigned.

Store Supervisor

Marshall Retail Group
San Francisco, CA
03.2020 - 04.2024

Assists and oversees the correct ringing of sales, counting cash drawers, completion of deposit slips, closing of registers, and filling out daily statement accounting sheets. Works to ensure financial goal

Assists and oversees the checking in of merchandise Assists and oversees the transfer in and out of merchandise

Assists and oversees the opening and closing of the store Communicates with manager regarding levels of stock on the floor and in back stock.
Assists in the upkeep of the store by vacuuming, maintaining store displays and merchandising.

Assists with inventory, checking in, and transfers of merchandise

Regarding customer relations, handles each customer in a courteous and gracious manner with an attentive response to all customers
Must have complete knowledge of the store’s stock; stock varies by store location
To conduct him/herself in the spirit of the MRG mission, vision, core values and organizational health
Other duties may be assigned

Cashier

Walmart
Antioch, CA
07.2018 - 07.2022
  • Smile, greet, and thank customers with a positive attitude
  • Stand for long periods of time while checking out customers quickly and accurately, bags items for customer, and places items in customer cart while following all shrink and safety procedures
  • Maintains area of responsibility in accordance with the Company policies and procedures by properly handling claims and returns, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment
  • Operates equipment, such as cash registers and related tolls, to process customer purchases using appropriate procedures for different payment types and items sold
  • Answer customer questions and help them with their needs
  • Be available to assist associates across the store as needed
  • Maintained records of items shipped, received, or transferred to another location.

Student Monitor

Antioch Unified School District
Antioch, CA
08.2019 - 03.2020

Monitor student behavior and activity during lunchtime, breakfast, recess or other break periods; direct students to serving line, tables, classrooms or other appropriate areas; distribute, collect and store play equipment as assigned.

Observe and control behavior of students in lunchroom, halls, restrooms, playgrounds or other areas according to established policies and procedures; report student behavior issues to appropriate personnel.

Maintain lunchroom, cafeteria, or other assigned areas in a clean, orderly and safe condition, wipe tables between meal periods, spot mop spills, pick up and dispose of paper and other debris.

Confer with students, administrators, faculty, staff and others concerning student behavior and assigned activities.

Passenger Service Agent

Prospect Airport Services
San Francisco, CA
07.2015 - Current
  • Assist and transport Airline passengers requiring wheelchair assistance both inside and outside the airport terminal 
  • Assist in lifting passengers requiring assistance in and out of carts and/or aircraft passenger seats 
  • Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities 
  • Identify the needs of customer and discuss with the best possible option for their comfort while being transported in the chair. Abide all airport security rules and regulations 
  • Comply with the company's Standard Procesures (SOP) and policies

Retail Sales Associate

Hudson Group
San Francisco, CA
08.2016 - 07.2018
  • Acknowledge and greet customers as they enter the store or approach the cash wrap
  •  Follow all company policies, cash handling policies and special store loss prevention procedures
  •  Communicate effectively with customers, fellow employees and store management
  •  Effectively operate a cash register.
  • Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
  • Stock merchandise. Inform management of any out of stock situations
  • Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays
  • Perform related work as assigned.

Cargo Office Agent

Swissport
San Francisco, CA
04.2015 - 05.2016
  • Prepared airlines and Customs documentation Complied with the company's Standard Procesures (SOP) and policies 
  • Ensured paperwork is prepared timely and accurately Made sure paper works related to Cargo is correct before release 
  • Did daily floor physical inventory of all cargoes inside the warehouse 
  • Prepared Daily Warehouse inventory report Distributed hard copies and soft copies through email to concern people / departments. Did other general office duties as assigned.

Aircraft Cabin Agent

Air Serv Corporation
San Francisco, CA
10.2014 - 05.2015
  • Responsible for cleaning aircraft interiors Provisioned the correct safety card is placed in each seat back, Linens & headsets 
  • Conducted security searches under passenger seats, tray tables, seat backs and life vest  pouches, if applicable
  • Ensured all areas of the aircraft are free of debris
  •  Established and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc
  •  Complied with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities
  • Performed other duties as assigned

Sales Associate

Eastbay Medical Supply
Brentwood, CA
10.2013 - 04.2015
  • Greeted and assisted customers
  • Provided customer service by responding to phone inquiries and completing phone sales
  •  Prepared Sales Order and convert to Sales Invoices after delivery completion (Peach Tree System) 
  • Collected and processed customer transactions (credit, cash, check, etc), assist in sorting and balancing receipts and payments
  • Prepared and balanced cash register receipts daily Accurately verified merchandise quantities, descriptions, and costs Counted cash drawer at opening and closing to ensure money is accounted for 
  • Assisted in floor moves, merchandising, pricing, display maintenance and store keeping  
  • Ensured customers are waited on quickly, efficiently, and in a pleasant manner 
  • Conscious of shoplifting activities 
  • Ordered Supplies as needed 
  • Converted Sales orders to Sales Invoice, and send billing to customers in accordance with the contracted price. 
  • Other duties as assigned

Administrative Assistant

Pass Institute
Antioch, CA
10.2013 - 10.2014
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
  • Provided general and clerical support  including copying, faxing and file management
  •  Answered inquiries and addressed, resolved or escalated issues to management to ensure client satisfaction
  • Performed data entry and scan documents 
  • Sending out and receiving mails and packages 
  • Managing files Perform multifaceted general office support
  •  Operates live scan / finger printing machines 
  • Other duties as assigned

Senior Merchandiser

Fil-Pacific Apparel Corp
Paranaque, Philippines
02.2005 - 02.2013
  • Did costing and time and action based on company's procedure and guidelines
  • Provided information and assist customers with all their queries and needs based on company's guidelines and procedures
  • Followed up with customers for the full round from development stage to bulk delivery stage while providing full support in sourcing & development, sampling & fitting, manufacturing & product processing, quality assurance & compliance
  • Knowledgeable at sourcing potential vendors in compliance with the company policies and procedures, develop the vendors so as to get the supply of the raw materials at right time and at a competitive price
  • Capable in procuring & sourcing raw materials to ensure most favorable inventory level and develop cost effective solutions, or substitutes for various raw materials
  • Established systems and procedures for effective monitoring the flow of materials and inventory control
  • Oversaw raw materials and productions samples, monitoring work-in-progress such as fabric inspection, cutting, sewing & finishing as well as final inspections proceedings of finished goods until cargo hand-over to forwarder
  • Ensured that expected standard of quality and yield are met at all times during the production process Conducted price negotiations & handling subsequent operations as placement of Purchase orders and effective follow up and execution
  • Developed samples per buyer's request and approval. Kept track of goods based on production planning of products and ensure on the dot delivery with desired quality
  • Follow-up with the suppliers and job workers to deliver on time and quality goods to customers
  • Ensured that all the project deadlines are met and assuring compliance with design needs within the defined levels of service
  • Monitored closely pre-production process such as sample approval, trims approval, washing approval, etc.

Education

Bachelor of Science - Industrial Engineering

University of Batangas
Philippines
03.1992

Associate of Science - Commerce

Philippine Air Force College of Aeronautics
Philippines

Skills

Ability to interact with diverse personalities

Proficiency in the operation of cash register

Interpersonal skills

Result-oriented

Ability to work under pressure

Documentation skills

Multi-tasking skills

Attention to details

Positive attitude

Fast Learner

Numeracy

Strong work ethics

Timeline

Nutrition Services Assistant II

Antioch Unified School District
08.2021 - Current

Store Supervisor

Marshall Retail Group
03.2020 - 04.2024

Student Monitor

Antioch Unified School District
08.2019 - 03.2020

Cashier

Walmart
07.2018 - 07.2022

Retail Sales Associate

Hudson Group
08.2016 - 07.2018

Passenger Service Agent

Prospect Airport Services
07.2015 - Current

Cargo Office Agent

Swissport
04.2015 - 05.2016

Aircraft Cabin Agent

Air Serv Corporation
10.2014 - 05.2015

Sales Associate

Eastbay Medical Supply
10.2013 - 04.2015

Administrative Assistant

Pass Institute
10.2013 - 10.2014

Senior Merchandiser

Fil-Pacific Apparel Corp
02.2005 - 02.2013

Bachelor of Science - Industrial Engineering

University of Batangas

Associate of Science - Commerce

Philippine Air Force College of Aeronautics
Fe Morauda