GEOFFREY MAMARADLO
Bronx,USA
Summary
A responsible and demanding position that would fit my qualification with the opportunity for career growth and professional advancement. Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.
Overview
11
11
years of professional experience
Work History
Breakfast Attendant/ Server
Holiday Inn Express New York City -An IHG Hotel
New York, USA
10.2022 - 11.2024
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Greeted frequent visitors by name and explained new promotions.
- Set up buffet area according to restaurant standards.
- Inspected trays prior to serving meals to ensure quality standards were met.
- Coordinated with kitchen staff to ensure timely preparation and availability of fresh items.
- Cleaned kitchen equipment according to established procedures after use.
- Trained new staff on breakfast service procedures and customer service standards.
- Communicated effectively with hotel management and staff to resolve any issues promptly.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Managed time efficiently to prepare and clear breakfast area within scheduled hours.
- Ensured coffee machines and other equipment were functioning properly and clean.
FOOD SERVER/Restaurant Waiter
Catering Service/ Private Functions
Manila, Philippines
04.2015 - 05.2022
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Implemented upselling techniques to promote specials and premium dishes, increasing sales.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Filled condiments and napkin containers during slack periods.
- Completed final preparations of dishes and quickly delivered items to customers.
- Served food and beverages to patrons and confirmed complete orders.
- Delivered food and drinks to tables efficiently, maintaining optimal food temperature and presentation.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
BARTENDER/F&B BANQUET SERVER
SAWRIDGE INN FORT MCMURRAY
Fort MacMurray, Canada
10.2013 - 04.2015
- Greeted guests with friendliness and professionalism.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Developed good working relationships with fellow employees through effective communication.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Poured wine, beer and cocktails for patrons.
- Attended regular training sessions to stay updated on new products or trends.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Cleansed glasses with sanitizing solution after each use.
- Trained new bartenders on drink preparation and upselling techniques.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education
Associate - Marine Transportation
Pangasinan Merchant Marine Academy
Dagupan City, Pangasinan, Philippines03-1998
High School -
Agno National High School
Agno, Pangasinan, Philippines03-1992
Skills
- Buffet setup and maintenance
- Beverage service
- Guest assistance
- Food preparation
- Resolving guest complaints
- Efficient multitasking
- Stock replenishment
- Table setting expertise
- Greeting guests
References
- Ms. Julie Corrigan, HR Manager, 1-780-791-7900, Sawridge Inn, 530 McKenzie Blvd, Fort McMurray, AB, Canada, T9H 4C8
- Mr. Sean Griffith, Banquet Manager, 1-403-397-5545, Deerfoot Inn & Casino, Calgary, AB, Canada
Skillsandtrainings
- PROSERVE LIQUOR STAFF TRAINING, Alberta Gaming and Liquor Commission, 50 Corriveau Avenue, St. Albert, AB, Canada
- BANQUET SERVER NATIONAL CERTIFICATION, Alberta Hotel and Lodging Association (AHLA), 2707 Ellwood Drive SW, Edmonton, AB, Canada
References
References available upon request.
Timeline
Breakfast Attendant/ Server
Holiday Inn Express New York City -An IHG Hotel
10.2022 - 11.2024
FOOD SERVER/Restaurant Waiter
Catering Service/ Private Functions
04.2015 - 05.2022
BARTENDER/F&B BANQUET SERVER
SAWRIDGE INN FORT MCMURRAY
10.2013 - 04.2015
Associate - Marine Transportation
Pangasinan Merchant Marine Academy
High School -
Agno National High School
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