Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gisela Jackson

Oberlin,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Executive Assistant

Accenture
Irving, TX
08.2000 - 08.2005
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Coordinated multiple schedules using online calendaring system.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Collaborated with internal teams to support long-term research, marketing and projects
  • Assisted in developing policies and procedures pertaining to office administration matters.
  • Conducted research on various topics as requested by executives or senior management personnel.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.

Office Manager/Data Entry Clerk

Exel Logistics
Grand Prairie, TX
06.1996 - 07.2000
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Produced thorough, accurate and timely reports of project activities.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.
  • Addressed data problems, troubleshooting solutions to minimize interruptions.
  • Maintained database by entering new and updated customer and account information.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed office budget to handle inventory, postage and vendor services.
  • Created spreadsheets to track data entries.

Education

High School Diploma -

North Desoto High School
Stonewall, LA
05-1994

Some College (No Degree) - Business Management

Bossier Parish Community College
Bossier City, LA

Skills

  • Customer Service
  • Administrative Support
  • Data Entry
  • Administrative Support Specialist
  • Certified in 10-Key
  • File Organization

Timeline

Executive Assistant

Accenture
08.2000 - 08.2005

Office Manager/Data Entry Clerk

Exel Logistics
06.1996 - 07.2000

High School Diploma -

North Desoto High School

Some College (No Degree) - Business Management

Bossier Parish Community College

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Gisela Jackson