Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shane Belhumeur

Portland,OR

Summary

Successful Inside Sales Representative skilled at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offers 15 years of sales excellence.


Great at following detailed instruction and giving instruction when needed.


Works well under pressure and experience with daily complex decision-making.


Extensive knowledge of computers, operating systems, and all Microsoft Office programs.


Excellent time management skills.


Experienced on a professional level in sales and account management. .

Overview

9
9
years of professional experience

Work History

Inside Sales Representative

CoorsTek Inc.
Hillsboro, United States
03.2018 - Current
  • Managed professional customer interactions.
  • Maintained up-to-date database and knowledge of available products and materials to best serve customers
  • Determined needs, delivered solutions and overcame objections through consultative skills.
  • Created and updated customer accounts with relevant information.
  • Used CRM software to maintain detailed contact logs and account records.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Answered customers' questions regarding products, prices and availability.

Painting Contractor

Imagine Makers
San Clemente, CA
02.2016 - 03.2018
  • Selected premixed paints or mixed required portions of pigment, oil and thinning and drying substances to prepare paint to match specified colors.
  • Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
  • Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
  • Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
  • Interacted with clients to report progress and verify timetable for completed work.
  • Schedule the project in logical steps and budget time required to meet deadlines.
  • Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.
  • Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.
  • Prepare and submit budget estimates, progress reports, or cost tracking reports. Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.
  • Take actions to deal with the results of delays, bad weather, or emergencies at construction site. Inspect or review projects to monitor compliance with building and safety codes, or other regulations.
  • Select, contract, and oversee sub contract workers who complete specific pieces of a project, such as plumbing, electrical, etc.
  • Direct and supervise workers. Evaluate construction methods and determine cost-effectiveness of plans, using computers

National Account Manager /Sales Representative Manager

My Mortgage Trainer / Financial Strategies
Indianapolis, IN
04.2013 - 03.2016
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Answer customers' questions about products, prices, availability, or credit terms. Quote prices, credit terms, or other bid specifications.
  • Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
  • Negotiate prices or terms of sales or service agreements.
  • Maintain customer records, using automated systems. Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Prepare sales contracts for orders obtained, and submit orders for processing.
  • Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  • Demonstrate and explain the operation and use of online products and written manuals.
  • Provide customers with ongoing technical support and service for any needs required to complete their courses.
  • Provide feedback to product design teams so that products can be tailored to clients' needs

Education

Bachelor of Science - Computer Information Systems

Coleman University
San Diego, CA
01.2011

Skills

  • Lead Qualification
  • Daily Workflows
  • Data Entry
  • Attention to Detail
  • Salesforce CRM
  • Microsoft Office
  • Revenue Forecasting
  • New Business Development
  • Revenue Growth
  • Time Management
  • Customer Service
  • Export Compliance

Timeline

Inside Sales Representative

CoorsTek Inc.
03.2018 - Current

Painting Contractor

Imagine Makers
02.2016 - 03.2018

National Account Manager /Sales Representative Manager

My Mortgage Trainer / Financial Strategies
04.2013 - 03.2016

Bachelor of Science - Computer Information Systems

Coleman University

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Shane Belhumeur