Jalen Baldwin
Greensboro,NC
Summary
Dedicated Professional and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Driver
Enterprise
12.2023 - 08.2024
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Followed all relevant traffic laws and safety regulations.
Leasing Agent
The Reserve
01.2019 - 08.2022
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Established rapport with potential tenants during tours and tailored to their specific needs and preferences.
Server
Olive Garden
02.2018 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Information Technology
North Carolina A & T State University
Greensboro, NCSkills
- Customer Service
- Time Management
- Attention to Detail
- Multitasking Abilities
- Dependable and Responsible
- Computer Skills
Certification
- Microsoft 365 Fundamentals
- Microsoft Technology Associate
Timeline
Driver
Enterprise
12.2023 - 08.2024
Leasing Agent
The Reserve
01.2019 - 08.2022
Server
Olive Garden
02.2018 - 05.2021
Information Technology
North Carolina A & T State University