Dynamic marketing strategist and project coordinator with a proven track record at Pittman Enterprise, enhancing brand visibility and driving profit growth through innovative campaign management and resourceful problem-solving. Excel in public and media relations, leveraging social media platforms to elevate client relations. Demonstrates meticulous attention to detail and a knack for fostering significant industry connections.
Overview
10
10
years of professional experience
Work History
Marketing and Public Relations Administrator
Pittman Enterprise
01.2023 - Current
Established relationships with key industry influencers and media outlets to increase brand exposure.
Managed and coordinated all marketing activities and initiatives.
Developed and implemented marketing strategies to achieve business goals.
Developed engaging content for social media platforms to increase audience engagement and brand visibility.
Managed editorial calendar to ensure timely publication of content across various channels, including blogs, newsletters, and social media.
Coordinated social media communications across all platforms and website pages.
Managed multiple design projects simultaneously while adhering to strict deadlines.
Edited photos using advanced photo editing software like Adobe Photoshop or Lightroom.
Produced high-quality video content and graphic designs that aligned with brand guidelines and attracted consumers.
Responded to requests for information from media and designated appropriate spokespeople and information sources.
Direct development and communication of programs to maintain favorable public of professional accomplishments and agendas.
Improved perception of leadership by coaching on communications strategies.
Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
Delivered fast and friendly service to handle questions and service complaints.
Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere.
Documented, researched, and resolved customer service issues.
Planned and executed strategies to increase business and drive profit growth.
Delivered exceptional customer service to bolster strong relationships and build positive experiences.
Approached and solved problems with initiative and sound judgment.
Photographer
Self-employed
03.2020 - Current
Photographed high-quality images for various print and digital projects.
Digitally edited photos to enhance appearance.
Planned and prepared for on-location and studio shoots.
Shot, unique, artistic photos through knowledge of composition and photography fundamentals.
Developed creative concepts for styled shoots to showcase products or services effectively.
Dispatcher/Office Manager
Savannah Air Factory
04.2018 - 04.2020
Maintained updated and detailed records of calls in physical and electronic databases.
Planned, organized, and managed the work of subordinate staff to accomplish consistent work within organizational standards.
Directed dispatching, routing, and tracking of 8 fleet vehicles
Received service requests, prioritized responses, and optimized utilization of team resources in dispatching personnel.
Implemented new dispatch procedures to improve response times and overall productivity.
Minimized aging accounts by monitoring open balances and pursuing payments.
Documented, researched, and resolved customer service issues.
Collaborated with colleagues and co-workers to deliver quality customer experience.
Sales Associate
CarMax
01.2018 - 04.2019
Strong sales lead with 27 cars sold the first month on the floor.
Guided clients through available car models, features, and financing options.
Delivered exceptional customer service to each person, skillfully managing stages of buying processes and after-sales support.
Evaluated trade-in vehicles and provided estimates for value.
Smoothed sales process by accurately handling paperwork and financing.
Closed deals by finalizing purchase contracts and securing financing arrangements.
Achieved targets by marketing vehicles via diverse strategies, including cold-calling customers and posting on social media.
Reviewed and analyzed client accounts for accuracy, discrepancies, and opportunities for cost savings.
Established relationships with underwriters and negotiated favorable rates for clients.
Store Manager
The Ice Cream Stop
12.2016 - 04.2018
Analyzed sales data to identify trends and areas of opportunity for growth.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Rotated merchandise and displays to feature new products and promotions.
Managed inventory control, cash control, and store opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Communications Officer
Bryan County Sheriff's Office
02.2015 - 10.2016
Assessed callers' situations to determine appropriate response services.
Utilized mapping software to identify caller locations and direct responders accordingly.
Prioritized situations based on current injuries, weapons involved, and potential for further danger.
Operated computer-aided dispatch CAD systems to input and track calls.
Gathered pertinent information from the caller to determine the type of assistance required.
Prioritized incoming calls based on the level of urgency and available resources.
Communicated effectively with first responders throughout the incident duration, providing updates as needed.
Monitored multiple radio channels simultaneously for updates on ongoing incidents.
Adapted quickly to changing circumstances as new information became available during ongoing events.
Dispatched police, fire, and medical personnel to scenes of incidents.
Maintained accurate records of call details and dispatched units.
Managed stress effectively in high-pressure situations involving life-and-death emergencies.
Maintained grace and sound judgment in communication with diverse agencies, including police, fire, animal control, and emergency medical services.
Operated multi-frequency, multi-agency radio console with several paging systems, cross-frequency patching, and phone patching.
Recorded and maintained radio transmissions and telephone calls.
Compiled daily activity reports for submission to department supervisors.
Fielded non-emergency calls, relaying information to the correct departments and personnel.
Accurately entered and removed warrants from the Georgia Crime Information Center database(GCIC), searched criminal and driver history through the National Crime Information Center Database (NCIC)
Researched firearms or any article that could possibly been stolen or used in the commission of a crime.
Education
Certificate - Foundations of Digital Marketing And E-commerce
Coursera/Google
01.2023
Certificate - Increase Engagement To Your Instagram Business Pr
Cousera
01.2023
AS CRIMINAL JUSTICE - Forensic Science
Ogeechee Technical College
Statesboro, GA
04.2013
Skills
Project Coordination
Marketing campaign management
Resourceful problem solver
Possess great attention to detail
Public and Media Relations
Social Media Platforms
Client Relations
Timeline
Marketing and Public Relations Administrator
Pittman Enterprise
01.2023 - Current
Photographer
Self-employed
03.2020 - Current
Dispatcher/Office Manager
Savannah Air Factory
04.2018 - 04.2020
Sales Associate
CarMax
01.2018 - 04.2019
Store Manager
The Ice Cream Stop
12.2016 - 04.2018
Communications Officer
Bryan County Sheriff's Office
02.2015 - 10.2016
Certificate - Foundations of Digital Marketing And E-commerce
Coursera/Google
Certificate - Increase Engagement To Your Instagram Business Pr
Cousera
AS CRIMINAL JUSTICE - Forensic Science
Ogeechee Technical College
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