Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Graphic Designer
MNT PRIMA RESOURCES
ALOR SETAR
11.2021 - Current
Completed in-depth product design tests using updated software tools.
Worked with clients to gather and define requirements, establish scopes and manage project milestones.
Designed website layouts, templates and unique branded looks.
Completed final touches for projects before rollout.
Developed creative design for print materials, banners and signs.
Managed design conceptualization, milestones and customer feedback.
Cashier
SHODA NIAGA SDN. BHD.
ALOR SETAR
10.2021 - 11.2021
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Mentored new team members on sales software system operation.
Tallied cash drawer at beginning and end of each work shift.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Addressed customer needs and made product recommendations to increase sales.
Restocked and organized merchandise in front lanes.
Welcomed customers and helped determine their needs.
Greeted customers entering store and responded promptly to customer needs.
Internship Student
INNOVATION AND COMMERCIALISATION CENTRE (ICC)
CHANGLUN
10.2020 - 04.2021
Reported back to instructor to receive day-to-day tasks and responsibilities.
Provided clerical support, addressing routine and special requirements.
Produced high-quality communications for internal and external use.
Answered and transferred incoming telephone calls, taking messages for various staff members.
Sorted, organized and maintained files.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Collaborated with team to optimize workflow and achieve objectives.
Analyzed problems and worked with teams to develop solutions.
Store Assistant
QISYA BEAUTY
ALOR SETAR
06.2019 - 08.2019
Worked with loss prevention in monitoring shopper behavior.
Increased sales and customer satisfaction through personalized servicing.
Helped customers find merchandise and assisted with sizing and accessories.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Maintained customer satisfaction with quick and professional handling of product returns.
Answered questions about store policies and addressed customer concerns.
Informed customers of current store promotions to encourage additional sales purchases.
Store Assistant
TYHA RYA ENTERPRISE
ALOR SETAR
02.2017 - 10.2017
Prioritized helping customers over completing other routine tasks in store.
Created inviting environment for customers by maintaining store organization and cleanliness.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Monitored customers for signs of security concerns and escalated issues to management.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Education
Bachelor of Arts - BACHELOR OF CREATIVE INDUSTRY MANAGEMENT
UNIVERSITI UTARA MALAYSIA (UUM)
CHANGLUN
09.2017 - 07.2021
High School Diploma -
KOLEJ TINGKATAN ENAM SULTAN SALEHUDDIN
ALOR SETAR
05.2015 - 12.2016
No Degree -
SMK HUTAN KAMPUNG
ALOR SETAR
04.2001 -
Skills
Visual design
undefined
Timeline
Graphic Designer
MNT PRIMA RESOURCES
11.2021 - Current
Cashier
SHODA NIAGA SDN. BHD.
10.2021 - 11.2021
Internship Student
INNOVATION AND COMMERCIALISATION CENTRE (ICC)
10.2020 - 04.2021
Store Assistant
QISYA BEAUTY
06.2019 - 08.2019
Bachelor of Arts - BACHELOR OF CREATIVE INDUSTRY MANAGEMENT
Finance Staff - Account Payable at Galeon Group (PT En Prima Food and Beverage, PT Prima Perkasa Globalindo, PT Prima Kota Kencana)Finance Staff - Account Payable at Galeon Group (PT En Prima Food and Beverage, PT Prima Perkasa Globalindo, PT Prima Kota Kencana)