Stephanie Devlin
Clinton,IN
Summary
Accomplished professional with background in corrections and healthcare, notably with the Indiana Department of Corrections. Excelled in high-risk management and conflict resolution, significantly reducing contraband instances. Skilled in emergency response and training delivery, demonstrating a strong commitment to safety, efficiency, and compassionate client service.
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Overview
3
3
years of professional experience
Work History
Correctional Officer
Indiana Department Of Corrections
07.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
- Conducted regular assessments of existing training programs, making adjustments as necessary to maintain effectiveness and relevance.
Receptionist/Respiratory Therapist Assistant
Williams Brothers Healthcare
11.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Pharmacy Technician
CVS Pharmacy
12.2021 - 11.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
High School Diploma -
Penn Foster
Scranton, PA12-2012
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Policy enforcement
- Correctional facility procedures
- Weapons training
- Coaching and mentoring
- Training delivery
- Report writing
Timeline
Correctional Officer
Indiana Department Of Corrections
07.2023 - Current
Receptionist/Respiratory Therapist Assistant
Williams Brothers Healthcare
11.2022 - 07.2023
Pharmacy Technician
CVS Pharmacy
12.2021 - 11.2022
High School Diploma -
Penn Foster
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