Feaira Steel

Operate a cherry picker, picking orders for different customers.

• Deliver mail to different homes and businesses

• Pick students up from home and take them to school, pick the students back up and take them home

• Assist students with disabilities on the school bus and make sure that they are safe at all times

Acts as a liaison with insurance, billing company or with Lurie Children’s Patient Financial Services to handle and resolve incoming inquiries related to patient accounts, update billing systems with new or corrected information (eg. Demographics or insurance information) received from parents/patients.

Process eligibility to resolve self-pay issues. Reviews coding and billing questions received from parents / patients and requests rebills, as appropriate, to assist with customer satisfaction.

Takes actions to respond to Lurie Children’s staff, parent, billing issues and billing company feedback. Processes and/or transfer refund requests for parents.

Works with PB to responds to customer service inquiries and resolves issues when appropriate by performing billing, charge revision (debits or credits), corrections, adjustments, transfers to

Communicates with PFS/LCPC Account Service Representatives to resolve accounts. Documents actions taken and account statuses in the appropriate billing system so that all staff working an account are aware of the information