Febe Dino
Lake Worth,FL
Summary
Dedicated Office Manager with a 24 years of proven track record at Bruce L. Saltz, MD, PA, excelling in office administration and patient relations. Mastered HIPAA compliance and reduced no-show rates through effective scheduling strategies. Skilled in bookkeeping and data entry, I bring both organizational prowess and a keen ability to multitask, ensuring operational excellence and enhanced patient satisfaction.
Overview
24
24
years of professional experience
Work History
Office Manager
Bruce L. Saltz, MD, PA
10.2000 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Managed office bookkeeping with insurance billing and patient payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Performed various administrative tasks by filing, copying and faxing documents.
- Processed medical insurance claims and payments.
Education
Bachelor of Science - Accounting
Central Philippine University
Iloilo City, Philippines1992
Skills
- Organizational Skills
- Office Management
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Billing
- Scheduling and calendar management
- Bookkeeping
- Account Reconciliation
- Credit and collections
Timeline
Office Manager
Bruce L. Saltz, MD, PA
10.2000 - Current
Bachelor of Science - Accounting
Central Philippine University
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