Problem-solving and critical thinking; graduate who can explore the root cause of problems, use critical analysis skills to understand complex phenomena, and offer and implement solutions.
Ability to develop skills in a range of ways through academic study or helping to run a student society, being a course representative, or through work experience.
Pre-wire decisions through individual conversations and using the relationships I’ve built to exert soft power and influence.
Learned to respect and use the hierarchy.
The positions in the hierarchy convey authority. I've been in a leadership position, for 10 years and I am clear about what is brainstorming and what I want action on.
Overview
43
43
years of professional experience
Work History
Assistant Graduate Director
University Of Colorado Denver
Denver, CO
09.2021 - Current
Worked closely with director to provide effective assistance for specific aspects of core curriculum & diversity enrollment.
Recruited and orientated new students on University principles and degree credit audits.
Worked with program directors and faculty to arrange schedules based on production requirements and available resources.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Spearhead initiatives to enroll an inclusive and diverse student enrollment.
Ameliorate core curriculum to meet public sector demands.
Bus Operator
Chicago Transit Authority, CTA - North Park Garage
Chicago, Illinois
02.2022 - Current
Contacted dispatchers and company mechanics to report vehicle issues and other problems.
Performed regular bus inspections and checked brakes, steering and windshield wipers.
Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
Transported customers to and from [Location].
Transit Bus Operator
Oahu Transit Services
HONOLULU, HAWAII
03.2021 - 02.2022
I maintain a logbook to detail all systems in the vehicle sending work orders when needed to keep maintenance at acceptable levels.
I am proficient at assisting senior citizens and disabled passengers with all mobility needs.
I handle passenger emergencies and disruptions contacting the authorities when necessary.
Advise passengers to be seated and orderly while on vehicles according to ADA guidelines and company policy.
Inspect vehicles before leaving the division garage to ensure gas, oil, and water levels were acceptable prior to departure.
Professional Bus Operator
Regional Transportation District- Denver (RTD)
Denver, CO
04.2019 - 02.2021
Conducted pre-trip inspections of bus for safe operation.
Transported passengers safely along prescribed routes according to tight schedules.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Digital Marketing Manager
Web.com
Scottsdale, AZ
04.2016 - 04.2019
Handled strategic online initiatives
Led marketing campaigns from the idea stage through to their execution and implementation
Monitored and evaluating online media campaigns to keep them fresh and effective
Directed the hiring of marketing and promotions staff and supervising their work
Negotiated advertising contracts
Worked with other department heads and staff to discuss plans and marketing strategies
Collaborated with finance staff to set and stay within budget
Stayed current with emerging opportunities in the digital marketing world
Menswear Manager
Salvator Ferrigamo
New York, New York
05.2014 - 12.2022
Trained and led menswear team to build a $1.1 Million dollar a year custom suiting business.
Trained team members in successful strategies to meet operational and sales targets.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Black Label Department Manager
Ralph Lauren
Chicago, IL
10.2013 - 11.2014
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Communicated with managers of other departments to maintain transparency.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Women's Wear Manager
Prada
New York , NY
12.2012 - 01.2013
Recruited, trained, and coached a 12-member team to drive sales.
Promoted good sportsmanship with competing teams on- and off-field.
Exceeded annual target goal by 6.7% and over 10% by spring 2013.
I worked with area managers remotely to spearhead weekly corporate meetings.
I worked with area managers remotely to spearhead weekly corporate meetings.
I worked with regional management and support staff to successfully open two new store locations & develop new sales strategies.
Sales Manager
Giorgio Armani
Chicago, IL
09.2008 - 12.2012
Secured multiple new clients for different demographics, leading to an average individual year ending sales totaling over $1.5 Million.
Added 12% more international business to client book before ending the professional relationship.
Analyzed both the women's & menswear business productivity to increase department revenue by 7%. My involvement in a sell-off project during the 2008 recession led to a 19% reduction of inventory within 3 months in the women and menswear category.
Trained team members in successful strategies to meet operational and sales targets.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Business Owner
G'Bani
Chicago, ILLINOIS
03.2000 - 11.2022
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Education
MBA - Public Administration
University of Colorado Denver
Denver, CO
05.2023
Bachelor of Arts - Public Administration
University of Colorado Denver
Denver, CO
12.2020
Associate of Arts - Fashion Design
International Academy of Design And Technology
Chicago, IL
09.2001
Skills
Communicates Effectively: Conveys clear and effective messages using verbal and written communication within individual, small group, and formal presentation settings Communicates project/operating priorities and updates to key stakeholder audiences that may include staff, network food bank members, donors, and other groups Responds positively to requests to share information while maintaining confidentiality of sensitive content Adjusts message and content based on feedback provided
Translates Strategy to Operational Goals: Constructs project plans aligned with organization and department strategies and priorities Makes data- and fact-based decisions aligned with department and organizational strategy Translates project goals into SMART team and/or individual goals consistent with overall department strategy
Inspires, Motivates and Influences Others: Creates an environment where people feel positive about the organization, colleagues, and the mission Identifies and recognizes good performance Shares credit for team accomplishments and sincerely thanks others for their contributions Influences decisions by presenting a logical and compelling case
Collaborates Internally & Externally: Forms and sustains effective working relationships that accelerate goal achievement by reaching out to and engaging people from other functions or from outside the organization Coordinates projects and plans with others within and outside of own area to ensure the work goes smoothly Pursues networking opportunities and encourages others to form new relationships that benefit all parties Handles conflict directly and adeptly, respecting all points of view, and resolves issues to create a united path forward
Required Technical Competencies and Experience:
Five years of experience in a matrixed organization leading programs that build racial equity and inclusiveness
Any combination of lived experience, performance and/or BA degree in public administration, social work, political science that demonstrates the capacity to perform the duties of this position
Two years project management experience, including the ability to produce, track and manage multiple deliverables with overlapping deadlines in a high-performing environment
Timeline
Bus Operator
Chicago Transit Authority, CTA - North Park Garage
02.2022 - Current
Assistant Graduate Director
University Of Colorado Denver
09.2021 - Current
Transit Bus Operator
Oahu Transit Services
03.2021 - 02.2022
Professional Bus Operator
Regional Transportation District- Denver (RTD)
04.2019 - 02.2021
Digital Marketing Manager
Web.com
04.2016 - 04.2019
Menswear Manager
Salvator Ferrigamo
05.2014 - 12.2022
Black Label Department Manager
Ralph Lauren
10.2013 - 11.2014
Women's Wear Manager
Prada
12.2012 - 01.2013
Sales Manager
Giorgio Armani
09.2008 - 12.2012
Business Owner
G'Bani
03.2000 - 11.2022
MBA - Public Administration
University of Colorado Denver
Bachelor of Arts - Public Administration
University of Colorado Denver
Associate of Arts - Fashion Design
International Academy of Design And Technology
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