Carl Tsegah

• Handled routine issues independently and coordinated solutions to complex operational and student problems.
• Trained staff in department procedures and requirements to build cohesive and successful team.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Led groups of children safely through variety of camp activities.
• Liaised with community organizations to promote recreational activities.
• Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
• Transported and escorted program participants to and from activities and on field trips.
• Collaborated with other recreation staff in developing new recreational activities.

• Led a team of editors, writers, and content creators in creating high-quality content for a leading online publication
• Managed the editorial calendar, ensuring timely publication of articles and adherence to deadlines
• Oversaw the editing process, including proofreading, fact-checking, and ensuring compliance with editorial guidelines

10 day internship for NYU Urban Journalism. Served as a novice writer & editor with my peers as well as my article on A worker-owned LGBTQ bookstore being published on nyuspectrum.com

• Won a Certificate of Achievement in June, 2022
• Coordinate with cross-functional teams to identify process gaps and develop solutions, resulting in attention being brought to niche book stores that were overshadowed by big corporations

Cleared rubble from an abandoned school which was hit by an hurricane the year before

• Coordinate with a team of volunteers to create marketing materials and execute campaigns to advertise upcoming fundraising events