Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessika Kaur

Antelope,CA

Summary

Proven leader in healthcare management, adept at staff training and development, with a strong foundation in HIPAA and clinical assessment from Sunrise Senior Living Of Carmichael. Excelled in enhancing resident care, achieving efficient staff scheduling, and ensuring regulatory compliance. Demonstrates exceptional patient care and team collaboration skills, significantly improving operational efficiency and resident satisfaction.

Overview

3
3
years of professional experience

Work History

Resident Care Coordinator

Sunrise Senior Living Of Carmichael
01.2022 - Current
  • Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
  • Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
  • Hired and trained [Number] new staff members on facility policies, patient care and medicine distribution.
  • Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
  • Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
  • Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
  • Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
  • Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
  • Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
  • Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
  • Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Receptionist

American River Center
08.2021 - 02.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

Master of Science - Health Administration

Purdue University - North Central
Westville, IN
12.2024

Bachelor of Science - Healthcare Administration

Purdue University - North Central
Westville, IN
10.2022

Skills

  • HIPAA understanding
  • Staff Training and Development
  • Clinical assessment
  • CPR Certified
  • Medical terminology knowledge
  • Resident Documentation
  • Healthcare regulations
  • Patient Care
  • Dementia Care
  • Staff Supervision
  • Staff Scheduling
  • Records Management

Timeline

Resident Care Coordinator

Sunrise Senior Living Of Carmichael
01.2022 - Current

Receptionist

American River Center
08.2021 - 02.2022

Master of Science - Health Administration

Purdue University - North Central

Bachelor of Science - Healthcare Administration

Purdue University - North Central

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Jessika Kaur