Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michael Fedele

Phoenix,AZ

Summary

Knowledgeable Food Service employee with over 15 years industry experience and education. Team player with solid work ethic and outstanding customer service skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Baker

Lamars Donuts
Phoenicia, AR
08.2021 - Current
  • Adhered to company policies regarding storage, handling and preparation of food items.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Measured out ingredients accurately to ensure consistent product quality.
  • Rolled, cut and shaped dough to form donut products.

Cooking Intern

Breakfast Joint
Scottsdale, AR
09.2019 - 08.2021
  • Checked quality of ingredients prior to cooking meals for customers.
  • Prepared menu items in various positions throughout the kitchen
  • Also waited tables, expedited and some dishwashing

Cake Decorato

Safeway
Phoeni, AZ
06.2018 - 08.2020
  • Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.
  • Frosted finished cakes evenly and smoothly using various techniques.
  • Assisted customers in selecting appropriate cake designs for their events.

Service Lead

Perkins Restaurant
Des Moin, IA
08.2016 - 06.2019
  • Ensured customer satisfaction by promptly responding to inquiries and requests.
  • Resolved escalated customer complaints in a timely manner.
  • Identified opportunities for process improvements within client services department.

Catering Coordinator

Sandan
Gretenger, IA
02.2014 - 06.2019
  • Ensured compliance with health regulations related to food handling and sanitation practices.
  • Supervised staff during events to ensure proper execution of duties according to established procedures.

Cook

AMC Theatres
Ph, AZ
03.2018 - 05.2019
  • Adhered to food safety standards when storing and preparing foods.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Education

Bachelor of Arts - Psychology/Sociology

Buena Vista University
Storm Lake, IA
05-2011

Associate of Applied Science - Hospitality

Iowa Lakes Community College
Estherville, IA
05-2009

Skills

  • Food Safety
  • Kitchen Equipment Operation
  • Customer Service
  • Cake Decorating
  • Management
  • Menu Planning
  • Team Player
  • Cleanliness standards
  • Dough handling
  • Professional telephone manner
  • Scaling recipes
  • Waste Reduction
  • Portion Control
  • Baking techniques
  • Food handling standards
  • Adaptability

Certification

  • Food Handlers Card

References

References available upon request.

Timeline

Baker

Lamars Donuts
08.2021 - Current

Cooking Intern

Breakfast Joint
09.2019 - 08.2021

Cake Decorato

Safeway
06.2018 - 08.2020

Cook

AMC Theatres
03.2018 - 05.2019

Service Lead

Perkins Restaurant
08.2016 - 06.2019

Catering Coordinator

Sandan
02.2014 - 06.2019

Bachelor of Arts - Psychology/Sociology

Buena Vista University

Associate of Applied Science - Hospitality

Iowa Lakes Community College

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Michael Fedele