Proven to excel in high-pressure environments, I leveraged my strong multitasking and customer service skills at Brunswick Zone to significantly enhance guest satisfaction. My expertise in beverage preparation and my outgoing personality cultivated a loyal clientele, driving revenue growth. I consistently ensured compliance with health and safety regulations, demonstrating my commitment to excellence and teamwork. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Bartender, Bar Back, Lane Waitress, Snack Bar, CSR
Brunswick Zone of Lakewood and Westminster
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Contributed to event success, planning beverage menus and efficiently serving large groups.
Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Education
Bartending License - Mixology
Bartending And Casino College
Denver, CO
07.2016
High School Diploma - High School
West High School
Denver, CO
05.2006
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Team player attitude
Clear and effective communication
Patience and Tolerance
Outgoing Personality
Cleanliness and hygiene
Responsible Alcohol Service
Memory retention
Suggestive Selling
Food Service
Beverage Preparation
Drink Preparation Techniques
Food Running
Performance Improvement
Inventory
Bar Equipment Familiarity
Food Preparation
Ordering Procedures
Garnishing Drinks
Preparing garnishes
Glassware knowledge
Fast Learner
Honest and Dependable
Teamwork and Professionalism
Collaboration and Teamwork
Calm and Composed
Responsible Serving
Engaging Customers
Age Identification checks
Stamina and Endurance
Monitoring Alcohol Consumption
Ability to Lift 30 Pounds
Basic Math
Banquet Events
Timeline
Bartender, Bar Back, Lane Waitress, Snack Bar, CSR
Guidance Office Records Clerk at Brunswick County Public Schools/Brunswick H.S.Guidance Office Records Clerk at Brunswick County Public Schools/Brunswick H.S.
Public Relations at The Township of South Brunswick-South Brunswick Township, NJPublic Relations at The Township of South Brunswick-South Brunswick Township, NJ
General Manager at Springhill Suites by Marriott Westminster Denver-North WestminsterGeneral Manager at Springhill Suites by Marriott Westminster Denver-North Westminster