Federica Ansani
Denver,CO
Summary
Adept at elevating customer experiences, I boosted bar profitability at Parisi Pizzeria through exceptional service and mastery in crafting high-quality cocktails. My bilingual proficiency and strong communication skills fostered a welcoming atmosphere, leading to significant repeat business. Expert in alcohol safety and suggestive selling, I excel in fast-paced environments, consistently exceeding employer expectations.
Overview
7
7
years of professional experience
Work History
Head Bartender
Parisi Pizzeria
03.2022 - 09.2024
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Managed $100k inventory in bar and kitchen
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Barista
Evergreen Bread and Lounge
01.2022 - 03.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Used POS system to accurately enter orders and process payments.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Bakery Production Worker
Marczykfinefoods
08.2020 - 01.2022
- Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
- Maintained high levels of product quality by adhering to strict company recipes and baking standards.
- Collaborated with team members to meet daily production quotas, ensuring timely completion of orders.
- Processed over 400 pounds of various breads' dough on daily basis from start to finish
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained accurate inventory of baking supplies and ingredients.
Line Cook
Gb Fish & Chips
05.2020 - 11.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Sous Chef
Liberati Osteria & Oenobeers
01.2018 - 03.2020
- Disciplined and dedicated to meeting high-quality standards.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Assisted with menu development and planning.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Creation of SOPs for recipes and cleaning processes
- Planned and directed high-volume food preparation in fast-paced environment.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Education
High School Diploma -
IPSAR Amerigo Vespucci
Milan, ITALY07-2018
Skills
- Alcohol Safety Knowledge
- Strong Communication Skills
- Wine and liquor knowledge
- Foreign language proficiency
- Suggestive Selling
- Safe food handling procedures
- Safe alcohol service
- Engaging personality
- Handling Difficult Customers
- Liquor, beer, and wine knowledge
Languages
English
Full Professional
Italian
Native or Bilingual
Interests
Strong passion for food, I love cooking and share meals with friends and family I have a passion for driving and extraordinary Old World wines Can't start my morning without a good cup of coffee!
Timeline
Head Bartender
Parisi Pizzeria
03.2022 - 09.2024
Barista
Evergreen Bread and Lounge
01.2022 - 03.2022
Bakery Production Worker
Marczykfinefoods
08.2020 - 01.2022
Line Cook
Gb Fish & Chips
05.2020 - 11.2020
Sous Chef
Liberati Osteria & Oenobeers
01.2018 - 03.2020
High School Diploma -
IPSAR Amerigo Vespucci
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