Federico Cabrera
Bakersfield,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Toasted. Recognized for enhancing guest satisfaction through attentive service and effective team collaboration. Proficient in cash handling and food safety, consistently delivering quality experiences while maintaining a clean and organized dining environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Toasted
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
El Buen Pastor
05.2024 - 05.2025
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
El Chilito
04.2020 - 03.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Don Pepe Mexican Restaurant
01.2020 - 02.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Blaise Pascale
Oaxaca, MxHigh School Diploma -
Instituto San Felipe
Oaxaca,MxSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Professional appearance
- Safe food handling
- Food running
- Team collaboration
- Sales expertise
- Sales techniques
- Quality control
Certification
Food Handler
RBS Alcohol Program Serving
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Toasted
06.2024 - Current
Server
El Buen Pastor
05.2024 - 05.2025
Server
El Chilito
04.2020 - 03.2024
Server
Don Pepe Mexican Restaurant
01.2020 - 02.2022
Blaise Pascale
High School Diploma -
Instituto San Felipe
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