Federico Cabrera
244 High Mesa Rd #2,NM
Summary
Dynamic Courier Driver with a proven track record at UNMH Hospital, excelling in time-sensitive deliveries and logistics management. Expert in GPS navigation and route optimization, enhancing delivery efficiency. Strong interpersonal skills fostered lasting client relationships, contributing to increased customer satisfaction and loyalty. Committed to safety and compliance, maintaining a clean driving record.
Overview
24
24
years of professional experience
Work History
Courier Driver
UNMH Hospital
02.1997 - 09.2020
- Coordinated timely delivery of medical supplies and specimens across hospital departments.
- Maintained accurate records of deliveries, ensuring compliance with hospital protocols.
- Collaborated with healthcare staff to prioritize urgent transportation needs efficiently.
- Trained new couriers on safety procedures and operational best practices.
- Streamlined delivery routes to enhance efficiency and reduce wait times for critical supplies.
- Led initiatives to improve communication between departments regarding delivery schedules and requirements.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Utilized GPS navigation systems to navigate faster routes.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Contacted customers to confirm delivery details and locations.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
- Contributed to team success by actively participating in meetings about improving operational procedures.
- Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Reduced delivery times, optimizing routes based on traffic and weather conditions.
- Contributed to positive work environment, showing respect and cooperation with colleagues.
- Ensured compliance with transportation regulations, maintaining clean driving record.
- Maintained high level of service for emergency deliveries, ensuring critical packages reached their destinations on time.
- Delivered wide range of items, from documents to large parcels, showcasing versatility.
- Enhanced customer satisfaction by delivering packages promptly and accurately.
- Improved company reputation with consistent, reliable deliveries.
- Handled sensitive packages with care, ensuring they arrived in perfect condition.
Education
High School Diploma -
Salinas High School
Salinas Ca05-1977
Skills
- Time management
- Excellent driving skills
- Package handling
- Clean driving record
- Valid Driver's license
- Decision-making
- GPS and route planning
- Route planning
- Time sensitive deliveries
- Package pickup and delivery
- Attention to confidentiality
- Logistics and transportation
- Package delivery and Pick-up
- Delivery management
- Loading and unloading
- GPS navigation
- Document management
- Sorting
- Smartphone usage num
- Weather preparedness
- Delivery documentation
- Vehicle maintenance
- Local routes
- Business processes and procedures
- Performance improvement
- Returns pickup
- Vehicle inspections
- Fuel efficiency
- HIPAA compliance
- Delivering medical records
- GPS systems
- Building physician relationships
- Team collaboration
- Verbal and written communication
- Defensive driving
- Safety protocols
- Physical stamina
- Record keeping
- Map reading
- Delivery scheduling
- Delivery transport
- Hazmat protocols
- Delivery and pickup
- Courier training
- Coordinating efficient routes
- Vehicle and bike deliveries
- Pickup of patient documentation
- Traffic law knowledge
- Multitasking Abilities
- Excellent communication
- Documentation
- Interpersonal communication
- Teamwork and collaboration
- Teamwork
- Problem-solving abilities
- Multitasking ability
- Reliability
- Customer satisfaction
Timeline
Courier Driver
UNMH Hospital
02.1997 - 09.2020
High School Diploma -
Salinas High School