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Federico Castellanos Del Toro
Hayward,CA
Work Preference
Summary
Dedicated professional with a strong background in customer service and team collaboration within fast-paced environments. Skilled in conflict resolution, ensuring smooth operations, and maintaining safety protocols. Ready to learn and be a part of the team.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Assistant
American Polyfoam
Hayward, California
12.2025 - 07.2026
- Managed the loading and unloading of trucks efficiently and safely.
- Prepared shipping documentation for outgoing packages and freight.
- Created labels for packages and containers using label-making software programs.
- Organized and maintained inventory in compliance with company standards.
- Organized warehouse inventory and ensured proper storage of goods.
- Trained new staff on assembly procedures and safety protocols.
Crew Member
Andersen Bakery Inc.
Union City, California
01.2025 - 11.2025
- Prepared and assembled food items according to company standards.
- Delivered exceptional customer service in a fast-paced environment.
- Assisted customers with product selection and provided exceptional service.
- Maintained cleanliness of workstations and adhered to food safety standards.
Security Event Staff Member
ORACLE Arena
Oakland, California
02.2025 - 10.2025
- Monitored crowd behavior to ensure safety during events at a major sports arena.
- Conducted thorough bag checks and screenings at venue entrances for event attendees.
- Collaborated with event staff to maintain a secure environment throughout the venue.
- Intervened in fights and other conflicts to de-escalate situations with verbal or physical techniques.
- Greeted guests and checked tickets for entry into events.
Maintenance Crew Member
ASM
Oakland, California
04.2024 - 01.2025
- Executed thorough cleanup and maintenance operations for events held at the Arena and Coliseum. throughout both the Arena and Coliseum.
- Maintained cleanliness of bathrooms, ensuring sanitation of toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Sanitized frequented areas and equipment using approved supplies.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Facilitated training for new staff on effective cleaning techniques and adherence to workplace safety protocols.
Crew Member
McDonald's
Hayward, California
01.2019 - 08.2024
- Delivered exceptional customer service, ensuring customer satisfaction in a fast-paced environment.
- Collaborated with team members to streamline restaurant operations and improve service efficiency.
- Provided exceptional customer service to enhance the dining experience.
- Operated kitchen equipment to prepare baked goods and pastries, contributing to menu quality and customer delight.
- Maintained cleanliness and organization in workstations and dining areas.
Education
High School Diploma -
Hayward High
Hayward, CA07-2023
Associate of Arts - Administration of Justice
Chabot College
Hayward, CA08-2026
Skills
- Shipping documentation
- Package labeling
- Inventory management
- Workplace safety
- Customer service
- Team collaboration
- Conflict resolution
Timeline
Shipping and Receiving Assistant
American Polyfoam
12.2025 - 07.2026
Security Event Staff Member
ORACLE Arena
02.2025 - 10.2025
Crew Member
Andersen Bakery Inc.
01.2025 - 11.2025
Maintenance Crew Member
ASM
04.2024 - 01.2025
Crew Member
McDonald's
01.2019 - 08.2024
High School Diploma -
Hayward High
Associate of Arts - Administration of Justice
Chabot College
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual