Federico Jacamo

I started a power washing company that scaled throughout the south of Houston. We washed a variety of buildings, from houses to commercial. I had employees; however I sometimes would do the washing myself. I mainly took care of marketing however, I did hire people to help me with door-to-door sales.

• Engaged potential customers through door-to-door interactions.
• Built relationships with community members to foster trust.
• Collaborated with team members to strategize sales approaches.
• Recorded customer feedback for product improvement insights.
• Trained workers on how to use power washing machinery and ensured that their work met our expectations
• Managed finances and schedules for my company and workers
• Ordered or purchased supplies to maintain optimum inventory.
• Taught and trained new sales personnel on customer service and sales techniques.

• Demonstrated exceptional customer service skills by successfully encouraging more than 100 individuals to apply for JCPenny credit cards.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Stocked shelves with merchandise when needed.
• Answered customer inquiries regarding store policies and procedures.
• Balanced daily transactions on a computerized point-of-sale system.
• Conducted price checks for special orders or discounts as requested by customers.
• Greeted customers and answered any questions they had about the store's products and services.

• Worked as a high-grade referee on weekends
• Kept accurate records of game results and statistics.
• I overlook games from players age 6-15 years old
• Refereeing games requires lots of focus and patience
• This job mainly taught me how to deal with angry parents, coaches, and players to diffuse complicated situations.
• Verified player eligibility prior to match start.
• Organized pre-match meetings with coaches and players to review rules.
• Enforced disciplinary action for rule violations.

• Provided exceptional customer service in a fast-paced dining environment.
• Maintained cleanliness and organization of dining area throughout shifts.
• Collaborated with kitchen staff to ensure timely meal preparation.
• Took and processed food and drink orders accurately and efficiently.
• Handled cash transactions and processed payments with accuracy.
• Resolved guest complaints promptly to enhance dining experience.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Stayed informed about daily specials, new menu items, promotions.
• Managed multiple tasks at a time and executed them efficiently so that all my tables experienced good service