Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline

Federico Rubio

Summary

Committed Business Administration worker with proven history of performing successfully in fast-paced environments. Highly skilled in customer service with expertise in working with diverse client base and delivering exceptional results. Decisive and proactive with demonstrated success in supporting staff and customer needs.

Overview

3
3
years of professional experience

Work History

seasonal

Armani exchange
09.2023 - 01.2024
  • Performed various duties including cashiering, inventory counts, back stocking, re-plant, interacting with possible clients, making sales, and general customer service activities
  • Multitasking as a stock associate and sales representative during high-volume working hours, especially during the holiday season.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.

barista

Starbucks
07.2022 - 12.2022
  • Performed different duties including cashiering, inventory counts, supplies restocking, preparing different drinks, and excellent customer service activities
  • Multitasking as a barista and customer service Starbucks representative during high-volume working hours.
  • Maintained a clean and organized workspace for optimal productivity and safety.

employee

Which Wich
01.2022 - 05.2022
  • Primary customer service point of contact, operated cash register, prepared and delivered food and drinks that required special requests, and performed other tasks such as inventory and stocking
  • Attended phone orders in a high-demand environment.
  • Skilled at working independently and collaboratively in a team environment.

assistant

Realtor
09.2021 - 12.2021
  • Multitasked on several assistant duties, managed, and updated e-files, spreadsheet creation, and maintenance of database of homebuyers, CRM familiarity, constant correspondence, notifications, and follow-ups as needed
  • Resolved inquiries between tenants and landlords in a timely fashion, processed receipt of rental dues, and made bank deposits
  • Assisted landlords with the tenant rental agreements and reviewed them for completion
  • Tended to property repairs by outsourcing work to service providers.

retail member

Sea World
05.2021 - 10.2021
  • Assigned to the retail team, managed cash registers, performed inventory counts, and general customer service activities such as responding to phone inquiries, greeting customers, and directing customers to areas of interest
  • Educated customers about services and opportunities available to them through the Internet/social media regarding daily or annual passes.
  • Ensured optimal product presentation through regular maintenance, cleaning, and organizing of retail space.

sales representative

Cutco
05.2021 - 08.2021
  • Assigned to the sales team, primarily communicating with customer service about the product through the phone, regular team meetings, and general customer service activities such as: responding to questions, being respectful of customers and the team, and assisted customers on navigating through company page to share companies' products/options for purchase.
  • Developed relationships with clients for increased loyalty and repeat business.

internship

Fiscal operations
01.2021 - 05.2021
  • Managed and maintained vendor files, input spending data into Secure database, managed Purchasing Orders database, reviewed and classified expenses, and multitasked on miscellaneous office duties as assigned.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.

Education

No Degree - Business Administration And Management

San Diego State University, San Diego, CA
05.2025

High school diploma -

mater dei catholic high school
05.2021

Skills

  • Proficient with Microsoft Office and Apple Software
  • Quick Learner
  • Self-motivation
  • Exceptional customer service and communication skills
  • Experience in public administration setting with background check
  • Analytical and critical thinking
  • Detail Oriented
  • Strong Work Ethic
  • Product knowledge
  • Organized in record-keeping and documentation
  • Obtained secret clearance – the ability to maintain confidentiality of information
  • Bilingual – English and Spanish

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

seasonal - Armani exchange
09.2023 - 01.2024
barista - Starbucks
07.2022 - 12.2022
employee - Which Wich
01.2022 - 05.2022
assistant - Realtor
09.2021 - 12.2021
retail member - Sea World
05.2021 - 10.2021
sales representative - Cutco
05.2021 - 08.2021
internship - Fiscal operations
01.2021 - 05.2021
San Diego State University - No Degree, Business Administration And Management
mater dei catholic high school - High school diploma,

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Federico Rubio