Federico Zammbrano
Banning,CA
Summary
Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Baron HR
, CA
03.2021 - 01.2023
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
Skills
- Customer Support
- Database Research
- Data Entry
- Clerical Support
- Filing
- Professional Communication
Timeline
Administrative Assistant
Baron HR
03.2021 - 01.2023
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