Fedlens Tinord
Summary
Team-oriented Group Leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.
Overview
2
2
years of professional experience
Work History
Group Leader
Rise Extended Day
09.2022 - 08.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Delegated tasks strategically and monitored.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Monitored team performance to identify productivity improvement opportunities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Conducted routine inspections to check quality and compliance with established specifications.
- Assisted students with homework issues and helped to incorporate positive study skills.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Crew Member
Dunkin' Donuts
11.2021 - 04.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Brewed coffee and tea and changed out drink station syrups.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
Associate of Arts - Civil Engineering
University of Massachusetts - Dartmouth
North Dartmouth, MA05.2027
Skills
- Student Empowerment
- Recreational Activity Planning
- Production Tracking
- Quality Control
- Child Development
Timeline
Group Leader
Rise Extended Day
09.2022 - 08.2023
Crew Member
Dunkin' Donuts
11.2021 - 04.2022
Associate of Arts - Civil Engineering
University of Massachusetts - Dartmouth
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