Fedline Cadet
Jamaica,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Ability to handle difficult clients in real time. Flexible, reliable, adaptable. Able to tailor my skills to meet the demands and necessities of my roles. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Site Supervisor
American Security
Kissimmee, FL
09.2023 - Current
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
- Trained and monitored employees to teach daily tasks and improve performance.
- Resolved work issues and team conflicts to promote progress on complex projects.
- Communicated daily progress and incident reports to clients and corporate offices.
Security Officer
The Kingswood Company
Kissimmee, FL
02.2021 - Current
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Training and Development/Account Manager
A&W
DEERFIELD BEACH, FL
07.2017 - 04.2020
- Coached, mentored and trained team members in order to improve their job performance.
- Reviewed completed work to verify consistency, quality and conformance.
- Assigned work and monitored performance of project personnel.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Supervisor of Dietary Department
Plantation General Hospital
PLANTATION, FL
01.2008 - 11.2019
- Overseeing kitchen staff and day to day operations
- Ensuring patients are on the right diet and receiving the right food according to their diet.
- Delegated work to staff, setting priorities and goals.
- Collaborated with Food Service Managers on menu planning activities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Conducted weekly safety meetings.
Education
High School Diploma -
Coconut Creek High School
Coconut Creek, FL06.2004
Skills
- Recruiting/training Bi-language (English & Creole)
- Team Leadership
- Personal training & development
- Security Awareness
- Safety Awareness
- Team Supervision
- Scheduling
- Customer service
- Problem solving
- Overlooking multiple employees
- Microsoft office
Certification
- Security Class D license
References
References available upon request.
Timeline
Site Supervisor
American Security
09.2023 - Current
Security Officer
The Kingswood Company
02.2021 - Current
Training and Development/Account Manager
A&W
07.2017 - 04.2020
Supervisor of Dietary Department
Plantation General Hospital
01.2008 - 11.2019
High School Diploma -
Coconut Creek High School
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