Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fedra Ferro

Boston,MA

Summary

. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Solar Sales Manager

Sunrun Solar Inc
11.2019 - Current
  • Expert on educating about the government programs such as: PPA (power purchase agreement), Loans, Hybrid loans and cash purchases and more
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Met with clients, delivering presentations in all 4 languages, and educating on product and service features and offerings.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Community Relationship Manager

Point32Health Insurance
11.2014 - 11.2019
  • Established strong community partnerships by engaging with local businesses and nonprofit organizations.
  • Provided timely updates to executive leadership on progress towards established goals related to partner relations.
  • Conducted research on potential partners or demographic trends impacting strategic planning decisions.
  • Boosted funding opportunities through the successful grant writing process, securing resources for vital projects.
  • Collaborated with cross-functional teams to develop innovative strategies for community outreach and relationship building.
  • Identified opportunities for collaboration with other non-profit organizations to maximize impact on shared goals.
  • Advocated for social and community service programs to increase awareness and funding.

Patient Care Coordinator

Steward Health Care
09.2013 - 10.2014
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Worked with patients to schedule tests and procedures.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.

Gastrointestinal Coordinator and Clinical Speciali

Brockton Neighborhood Health Center
06.2011 - 10.2014
  • Managed grant efficiently, ensuring timely disbursement of funds approval for uninsured patients at risk receives proper care on time involving relevant departments
  • Participated in special projects related to program design, training, and implementation to develop and maintain positive working relationships with staff.
  • Increased patient satisfaction rates with attentive service during check-in and check-out processes.
  • Collaborated with other departments to resolve issues that impacted overall clinic performance or patient care quality.
  • Managed office bookkeeping with insurance billing and patient payments.

Education

Real Estate Academy School
Boston, United States

Associate of Arts - Healthcare Management

Fisher College
Boston, MA
06.2013

Associate of Science - Medical Interpreter

University of Massachusetts - Dartmouth
North Dartmouth, MA
03.2013

Bachelor of Arts - International Business Management

Cornell University
Ithaca, NY
05.1998

Skills

  • Market Research
  • Relationship Building
  • Product Knowledge
  • Profitability Optimization
  • Strategic Planning
  • Leadership
  • Promotional sales events
  • Direct Sales
  • Advanced Salesforcecom user
  • Verbal and written communication
  • Fluent in Portuguese, Spanish, Cape Verdean Criolo, proficient in French

Certification

  • Licensed Health Insurance Broker
  • Certified Medical Interpreter
  • Licensed Real Estate Agent - in progress

Timeline

Solar Sales Manager

Sunrun Solar Inc
11.2019 - Current

Community Relationship Manager

Point32Health Insurance
11.2014 - 11.2019

Patient Care Coordinator

Steward Health Care
09.2013 - 10.2014

Gastrointestinal Coordinator and Clinical Speciali

Brockton Neighborhood Health Center
06.2011 - 10.2014

Real Estate Academy School

Associate of Arts - Healthcare Management

Fisher College

Associate of Science - Medical Interpreter

University of Massachusetts - Dartmouth

Bachelor of Arts - International Business Management

Cornell University

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Fedra Ferro