Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fedrian Soriano

Hope Mills

Summary

Accomplished Senior Electronics Maintenance Supervisor in the United States Army and a Parts Sales Manager at AutoZone, adept in operational efficiency and fostering teamwork. Excelled in enhancing sales through strategic customer service and inventory management, leading to significant sales growth, productivity and safety standards. Skilled in staff training and warehouse management, ensuring peak operational performance and employee development. Well-versed in problem-solving and customer service, adept at driving improvements and achieving results.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Electronics Maintenance Supervisor

Army
06.2010 - Current
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Maintained oversight of staff schedules for a team comprising 46 members.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.

Parts Sales Manager

AutoZone
01.2023 - 10.2023
  • Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
  • Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
  • Developed training materials to educate staff on product knowledge, enhancing their ability to make informed recommendations to customers.
  • Implemented regular performance tracking and reporting which provided valuable insights for continuous improvement in sales strategies and processes.
  • Increased parts sales by developing and maintaining strong relationships with customers and suppliers.

Education

Masters Of Health Administration - Health Administration

University of Phoenix
Tempe, AZ

Bachelor Of Science - Health Administration

University of Phoenix
Tempe, AZ

Skills

  • Operational efficiency
  • Warehouse management
  • Task delegation
  • Sales reporting
  • Sales promotion
  • Profit maximization
  • Ordering parts
  • Customer service
  • Improving customer satisfaction
  • Warehouse operations
  • Logistics planning
  • Inventory management
  • Staff training
  • Demand forecasting
  • Supply chain coordination
  • Stock management
  • Lean principles
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities

Certification

Lean Six Sigma Green Belt, Lean Six Sigma Black Belt, Certified Logistics Associate (CLA)

Timeline

Parts Sales Manager

AutoZone
01.2023 - 10.2023

Senior Electronics Maintenance Supervisor

Army
06.2010 - Current

Masters Of Health Administration - Health Administration

University of Phoenix

Bachelor Of Science - Health Administration

University of Phoenix

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Fedrian Soriano