Fedson Agenor
Miami,FL
Summary
Proven professional with a track record of safe driving and exceptional customer relations, honed across roles at American Transport Group LLC and Sonesta Miami Airport. Excelled in maintaining cleanliness standards and punctuality, significantly enhancing passenger satisfaction and safety compliance. Skilled in both interpersonal communication and rigorous adherence to safety protocols, demonstrating a commitment to excellence in every task.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shuttle Driver
American Transport Group LLC
01.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Accepted and processed fares.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
Housekeeping Supervisor
Sonesta Miami Airport
09.2018 - Current
- Managed laundry sorting, washing, drying, and ironing.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
- Trained and mentored all new personnel to maximize quality of service and performance.
Truck Driver
US Express
10.2023 - 01.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Education
GED -
North Miami Hight School
Miami01-2017
Skills
- Safe driving
- Punctuality
- Valid [state] license
- Customer relations skills
- Cleanliness standards
Certification
- Licensed [Job Title] - [Timeframe]
Languages
French
Full Professional
Haitian Creole
Elementary
Spanish
Elementary
Timeline
Shuttle Driver
American Transport Group LLC
01.2024 - Current
Truck Driver
US Express
10.2023 - 01.2024
Housekeeping Supervisor
Sonesta Miami Airport
09.2018 - Current
- Licensed [Job Title] - [Timeframe]
GED -
North Miami Hight School
Similar Profiles
Alejandro RodriguezAlejandro Rodriguez
Customer Logistics Services at American Industrial Transport LLCCustomer Logistics Services at American Industrial Transport LLC
Chad ManusChad Manus
Logistics Specialist at American Wind Transport GroupLogistics Specialist at American Wind Transport Group
Tyler O'MalleyTyler O'Malley
Compliance & Claims Specialist at Rite Way Transport Group LLCCompliance & Claims Specialist at Rite Way Transport Group LLC