Colin Fee
Spring Hill
Summary
Security operations and office administration expert with a proven track record in troubleshooting, incident reporting, and database management. Consistently enhances operational efficiency through quality service and support. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Access Control/lock Installck
Electronic Security Professionals
Tarpon Springs
02.2025 - 01.2026
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Updated and maintained databases with current information.
Unarmed Security Officer
Allied Universal Security Services
Tampa
01.2024 - 01.2025
- Monitored premises to ensure safety and security for personnel and visitors.
- Conducted regular patrols to identify and report suspicious activities or hazards.
- Responded promptly to alarms and emergencies in accordance with procedures.
- Prepared detailed reports documenting incidents, observations, and actions taken.
- Provided customer service by addressing inquiries and assisting visitors as needed.
- Maintained logs of all security-related incidents and wrote detailed reports for management review.
- Monitored CCTV surveillance system footage for suspicious activities.
- Identified security issues, drafted incident reports, and contacted law enforcement when needed.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
- Inspected equipment such as fire extinguishers, alarm systems, sprinkler systems, cameras, and locks to ensure proper functioning.
- Adhered strictly to company policies regarding safety protocols and procedures.
- Provided customer service assistance in resolving conflicts or disputes.
Office Administrative Assistant
S&D Tree Service
Port Richey
05.2019 - 01.2024
- Scheduled appointments and coordinated logistics for tree care services.
- Managed office communications and correspondence for a tree service company.
- Assisted in maintaining customer records using office management software.
- Prepared invoices and processed payments for tree service transactions.
- Organized files and documents to ensure easy access for team members.
- Supported theteam by ordering office supplies and managing inventory levels.
- Responded to customer inquiries, providing information about services offered.
- Collaborated with field staff to ensure smooth daily operations and scheduling.
- Performed administrative duties such as photocopying, faxing documents, and mailing packages.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Responded promptly to customer inquiries via email or phone.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Prepared documents such as correspondence, presentations, spreadsheets, reports, and other materials using Microsoft Office applications.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Updated contact lists regularly with current employee information.
- Contributed to team effort by accomplishing related tasks as needed.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Education
Computer Systems And Information Technology - Comptia A+ Certification/PC Pro Certification
Marchman Technical College
Port Richey, FL06-2019
GED -
Marchman Technical College
Port Richey, FL04-2017
Skills
- Access control and surveillance monitoring
- Incident reporting and database management
- Customer relationship management
- Conflict resolution
- Team collaboration
- Time management
- Attention to detail
- Effective communication
- Problem solving
- Safety protocols
- Analytical and critical thinking
- MS office
- Troubleshooting
- Critical thinking
- Calm under pressure
Certification
Comptia A+ Certification/2019
Timeline
Access Control/lock Installck
Electronic Security Professionals
02.2025 - 01.2026
Unarmed Security Officer
Allied Universal Security Services
01.2024 - 01.2025
Office Administrative Assistant
S&D Tree Service
05.2019 - 01.2024
Computer Systems And Information Technology - Comptia A+ Certification/PC Pro Certification
Marchman Technical College
GED -
Marchman Technical College