Fekerte Shewa
Reston,VA
Summary
Adaptable professional with experience supporting travelers, airline passengers, and lounge guests in fast-paced airport settings. Skilled in communication, teamwork, and accurate point-of-sale processing. Consistently helps maintain clean, organized, and efficient service areas.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Sales Associate
Paradies Lagardere Shop
Dulles, Virginia
11.2024 - Current
- Handled sales transactions through point-of-sale system and followed cash handling procedures.
- Suggested products and addressed customer inquiries to facilitate informed purchasing decisions.
- Refilled merchandise and arranged displays to enhance shop presentation and attract customers.
- Welcomed travelers and supported guests at Paradies Lagardere airport shop.
Passenger Service Assistant
A.B.M Aviation
Dulles, Virginia
09.2022 - 05.2024
- Directed passengers to gates, counters, and service desks throughout the terminal.
- Assisted airline passengers with check-in, boarding, and terminal directions at A.B.M Aviation.
- Coordinated baggage handling, tagging, and transfer support with ground crew.
Lounge Attendant
Sodexo British airways
Dulles, Virginia
01.2023 - 03.2024
- Greeted British Airways lounge guests and provided courteous front-line service
- Replenished food, beverages, and amenities across Sodexo British Airways lounge areas
- Maintained cleanliness in seating areas, restrooms, and service stations
Cashier and customer service specialist
CNBC
Dulles, Virginia
01.2010 - 03.2020
- Processed point-of-sale transactions for CNBC.
- Balanced cash drawers using CNBC register procedures.
- Helped with the store until COVID and did my best to help during that difficult time.
Security Guard
G2 Security
Dulles, Virginia
08.2016 - 01.2017
- Patrolled client sites for G2 Security and monitored perimeter activity.
Cashier
Sunoco
Reston, Virginia
10.2008 - 11.2009
- Processed cash, card, and mobile payments at Sunoco register.
Education
Associate of Applied Science - Physics
Bahrdar University
Ethiopia05-1992
Skills
- Point of sale
- Cash handling
- Merchandise replenishment
- Visual merchandising
- Product recommendations
- Customer service
Certification
- DCJS ID-Private Security Service Registration
Timeline
Sales Associate
Paradies Lagardere Shop
11.2024 - Current
Lounge Attendant
Sodexo British airways
01.2023 - 03.2024
Passenger Service Assistant
A.B.M Aviation
09.2022 - 05.2024
Security Guard
G2 Security
08.2016 - 01.2017
Cashier and customer service specialist
CNBC
01.2010 - 03.2020
Cashier
Sunoco
10.2008 - 11.2009
Associate of Applied Science - Physics
Bahrdar University