Felecia Babb
Clio,MI
Summary
Energetic training and development professional versed in developing and implementing improved training programs to improve performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Clinical Staff Training Coordinator
Great Lakes Bay Health Centers
Saginaw, MI
03.2022 - Current
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Conducted needs assessments to identify gaps in employees' skills and knowledge.
- Coordinated with subject matter experts to develop effective training content.
- Organized and scheduled on-site and off-site trainings for staff members.
- Assisted in designing, developing, and implementing new training methods and techniques.
- Evaluated employee performance before, during, and after training sessions.
Assistant Store Manager
Buckle
Multiple Michigan Locations, MI
08.2014 - 09.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Traveled within the district to coach and mentor other managers for sales and employee improvement.
Education
Registered Medical Assistant -
Ross Education
Saginaw, MI04-2018
High School Diploma -
Clio High School
05-2010
Skills
- Performance Evaluation
- Employee Coaching
- Materials Organization
- Coaching and Mentoring
- Verbal and written communication
Timeline
Clinical Staff Training Coordinator
Great Lakes Bay Health Centers
03.2022 - Current
Assistant Store Manager
Buckle
08.2014 - 09.2018
Registered Medical Assistant -
Ross Education
High School Diploma -
Clio High School
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