Felecia Booker
Andalusia,AL
Summary
My goal is to obtain a position which will utilize the skills I have obtained through my work history and through my education including my current endeavor towards my Associates degree in nursing.
Overview
12
12
years of professional experience
Work History
Truck Driver
FREYMILLER TRUCKING
09.2020 - Current
- Drove a reefer semi truck, delivered loads while abiding by safety standards of the DOT, and maintained functionality of Reefer unit, also maintained Electronic Driving logs via Peoplenet device
Truck Driver
Martin Enterprises
02.2020 - 08.2020
- Drove a semi truck, delivered loads while abiding by safety standards of the DOT, maintained Electronic Driving logs
Truck Driver
US Xpress
02.2019 - 11.2019
- Drove a semi-truck over the road and maintained electronic logs of my hours of service
Call Center Customer Service Agent
Sitel
02.2011 - 05.2012
- Answered phone calls and provided information to consumers regarding credit report/score questions
- Followed quality analysis guidelines to sell to and retain potential and existing customers
- Entered legal data records into customer accounts and maintained payment information for customers
- Also assisted management by being in a lead position which included helping other customer service agents service customers, taking escalated calls and managing other agents' time when they were on and off the phone
- As part of my lead position I also assisted in training new sales and retention agents and helped evaluate their quality of performance at the end of training.
Education
Associate’s Degree - Law
Jefferson Davis Community College
Associate’s Degree - Nursing
Coastal Alabama Community College
2024
Bachelor's Degree - History
University of West Florida
2010
Skills
- I have spent over 200 hours in various clinical settings, ranging from long term living facilities which specialized in elderly care and rehabilitation, to a plethora of departments within a hospital setting, including the Medical Surgical Unit, Pediatrics and OB, where I have obtained a skillset including:
- Medication Administration, using various medication dispensary systems
- Vital Signs competency
- Glucose monitoring
- Head to toe assessment competency
- Basic wound care
- Proficient in Assisting with Activities for daily living
- Proficiency in Patient Communication
- Proficiency in basic care plan development
- Experience working in and leading a group
- Maintaining sensitive records
- Proficient Knowledge of Microsoft Applications: Word, Works, Excel, PowerPoint, Access
- Telecommunications Skills
- Proficient Typing Skills:
- Approximately 80 wpm
- Proficient writing skills
- Skills in Communications-ability to communicate effectively in written and oral modes, and the ability to use information/library literacy and technology effectively and efficiently to conduct and present research
Timeline
Truck Driver
FREYMILLER TRUCKING
09.2020 - Current
Truck Driver
Martin Enterprises
02.2020 - 08.2020
Truck Driver
US Xpress
02.2019 - 11.2019
Call Center Customer Service Agent
Sitel
02.2011 - 05.2012
Associate’s Degree - Law
Jefferson Davis Community College
Associate’s Degree - Nursing
Coastal Alabama Community College
Bachelor's Degree - History
University of West Florida
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