Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
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Felecia Gabor

Parma,Ohio

Summary

Please accept my application for the Full-Time Position as a Medical Assistant advertised on Indeed.com.

Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.

Overview

18
18
years of professional experience

Work History

Medical Assistant

Premier Physician Network
Cleveland, OH
11.2024 - 01.2025
  • Prepared treatment rooms for patient examinations.
  • Scheduled appointments for patients via phone and in person.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Administered medications under physician's supervision.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Handled general office duties to support administrative staff during peak hours.
  • Educated patients about medications, procedures and physician's instructions.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Organized patient charts before each day's clinic sessions began.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.

Student Medical Assistant

Valley College
Parma, Ohio
03.2024 - 01.2025
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Worked effectively in team environments to make the workplace more productive.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.

STNA

Sunrise living Center
Parma, OH
12.2013 - 11.2014
  • Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
  • Transported patients between rooms or units as needed.
  • Demonstrated respect for patient rights and privacy while providing care services.
  • Followed infection control policies while performing job duties.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
  • Helped maintain a clean and orderly environment throughout the facility.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned bedridden patients to prevent bedsores.

Switchboard Receptionist

Greenbrier Nursing Home
Parma, OH
03.2007 - 01.2011
  • Placed equipment, supplies or catering orders for meetings.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Shared or forwarded messages and information to designated personnel.
  • Performed basic bookkeeping duties including reconciling accounts receivable and payable transactions each month.
  • Provided excellent customer service by responding promptly to any inquiries received via telephone or email.
  • Greeted visitors and provided them with directions to the appropriate destination.
  • Assisted in resolving customer complaints in a professional manner by taking ownership of their issue until it was resolved satisfactorily.
  • Managed multiple tasks simultaneously while adhering to strict deadlines.
  • Recorded messages, suggesting rewording for clarity or conciseness.

Education

Medical Clinical Assistant Diploma -

Valley College
Beckley, WV
01.2024

Skills

  • Patient-focused care
  • Phlebotomy
  • Check-in coordination
  • Intake control
  • pH testing
  • Electrodes placement
  • Vital sign monitoring
  • CPR
  • Medical records management
  • Patient assessments and care
  • Prescription refills

Cover Letter

Please accept my application for the Full-Time Position as a Medical Assistant advertised on Indeed.com. To schedule an interview please call the number provided. The best time to reach me is between 8am-5pm. You can leave a voice message anytime and I will return your call. Thank you for taking the time to review my resume, I look forward to meeting you.

Timeline

Medical Assistant

Premier Physician Network
11.2024 - 01.2025

Student Medical Assistant

Valley College
03.2024 - 01.2025

STNA

Sunrise living Center
12.2013 - 11.2014

Switchboard Receptionist

Greenbrier Nursing Home
03.2007 - 01.2011

Medical Clinical Assistant Diploma -

Valley College

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Felecia Gabor