Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felecia Galindo

Westhoff,TX

Summary

Dedicated professional with a strong commitment to delivering exceptional customer service. Proven ability to handle diverse tasks efficiently while maintaining high standards of quality. Recognized for reliability and attention to detail in all job responsibilities.

Overview

13
13
years of professional experience

Work History

Technician Helper

South Texas Banshee
Cuero, TX
05.2019 - Current
  • Inspected finished work to verify adherence to requirements and specifications.
  • Monitored customer service emails and responded accordingly within specified timeframes.
  • Kept business entrances clean, tidy and professional in appearance.
  • Followed instructions regarding duties and assignments for the facility.
  • Maintained a safe and clean work environment by adhering to safety protocols and regulations.
  • Switched tasks according to business needs.
  • Pulled parts, recorded inventory information and prepared tools for jobs.

Insurance Specialist

Pronto Insurance Company
Cuero, TX
03.2017 - 05.2019
  • Developed appropriate quotes based on risk information.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Fostered relationships with customers to expand customer base and retain business.
  • Reviewed insurance policies to ensure compliance with existing regulations.
  • Resolved routine and complex issues by performing detailed research.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
  • Achieved repeat business and referrals through personalized services.
  • Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.

Medication Aide

Cuero Nursing and Rehabilitation Center
Cuero, TX
02.2012 - 02.2017
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Assisted in updating patient care plans with medication changes and observations.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Demonstrated a commitment to customer service by responding promptly and courteously to requests from patients, visitors, physicians and other members of the healthcare team.
  • Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
  • Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.

Education

High School Diploma -

Bloomington High School
Bloomington, TX
05-1996

Some College (No Degree) - Music Education

Victoria College
Victoria, TX

Skills

  • Inventory management
  • Equipment maintenance
  • Technical troubleshooting
  • Customer service
  • Safety compliance
  • Task prioritization
  • Effective communication
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Time management

Timeline

Technician Helper

South Texas Banshee
05.2019 - Current

Insurance Specialist

Pronto Insurance Company
03.2017 - 05.2019

Medication Aide

Cuero Nursing and Rehabilitation Center
02.2012 - 02.2017

High School Diploma -

Bloomington High School

Some College (No Degree) - Music Education

Victoria College

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Felecia Galindo