Felecia Green
Massapequa,New York
Summary
Versatile business leader bringing 20 years of experience as accomplished Retail Multi Unit Leader. Strategic problem solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in driving revenue and improved profitability. Motivated to learn and excel in a new growth-oriented position.
Overview
40
40
years of professional experience
Work History
Divisional Vice President
Macy's
Central , New Jersey
05.2013 - Current
- Improved key metrics delivering top line sales and profit goals to exceed annual revenue of $750 million
- Managed 5000 team members across 25 locations, resulting in approximate $10 Million increase in sales
- Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration
- Influenced buying and planning division on product matrix for each store location. Executed strategies to support product localization to meet customer demand
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels by 5%
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues
- Served instrumental role in organizational transformation and implementation and participated in four successful large-scale corporate restructurings
Vice President Store Manager
Macy's
Garden City , New York
03.2003 - 05.2013
- Exceeded top line sales goal of $180 million. Generated repeat business by delivering exceptional customer service and positive engagement
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 4%
- Managed all aspects of store operations, customer experience, merchandising and visual functions
- Oversaw, trained and encouraged store team of 47 executives and 800 team members, promoting culture of efficiency and performance
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
- Established succession planning by training and mentoring 47 associates into leadership positions
- Partnered with HRBP to interview, hire, train and develop department managers and team members to build and sustain high in-store performance
Assistant Store Manager
Macy's
Huntington , New York
10.2001 - 03.2003
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning
- Directed and led store team of ten executives and 100 associates to sales of $28 million
- Responsibilities for sales, merchandising direction, staffing expense control, store operations, human resources, and loss prevention
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Merchandise Team Manager
Macy’s
Huntington Station , New York
05.2000 - 10.2001
- Developed and implemented creative promotional strategies, bringing in over $30 Million in annual revenue
- Enhanced overall store appearance by applying careful consideration to product and display locations
- Maintained all shortage procedures, policies, and exposure standards to decrease shortage by 3%
- Drove operational improvements which resulted in savings and improved profit margins
Assistant Store Manager
SAKS FIFTH AVENUE
Garden City , New York
03.1997 - 05.2000
- Directed all activities related to selling service, merchandising, sales promotion, store maintenance, expense management, and shortage prevention. Generated $23 million in annual sales
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
General Manager
Zara
Manhattan , New York
03.1995 - 03.1997
- Managed $20 million flagship location on Lexington Avenue
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency. Exceeded sales and profit goals by 12%
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
Assistant Buyer
Macy's
Manhattan , New York
10.1993 - 03.1995
Sales Manager
Macy’s
Massapequa , New York
03.1982 - 10.1993
Executive Trainee
Macy’s
Manhattan , New York
01.1992 - 03.1992
Education
Bachelor of Science - Business Management
St. John's University
Jamaica, NY1991
Skills
- ADDITIONAL SKILLS
- Business Development
- Customer Experience
- Organizational Skills
- Performance Analysis
- Project Management
- Strategic Planning
- Talent Development
- AWARDS
- Division VP Year 2016 2018
- Store Manager Year 2005 2008 2012
- TRAINING
- Harvard - Strategic Leaders Training
- Harvard - Leadership Agility Training
Timeline
Divisional Vice President
Macy's
05.2013 - Current
Vice President Store Manager
Macy's
03.2003 - 05.2013
Assistant Store Manager
Macy's
10.2001 - 03.2003
Merchandise Team Manager
Macy’s
05.2000 - 10.2001
Assistant Store Manager
SAKS FIFTH AVENUE
03.1997 - 05.2000
General Manager
Zara
03.1995 - 03.1997
Assistant Buyer
Macy's
10.1993 - 03.1995
Executive Trainee
Macy’s
01.1992 - 03.1992
Sales Manager
Macy’s
03.1982 - 10.1993
Bachelor of Science - Business Management
St. John's University
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