Felecia Romero
American Fork,UT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Driven by hard work, honesty, and a passion for continuous learning to master new skills.
Overview
2
2
years of professional experience
Work History
Waitress
Outback Steakhouse
Orem, UT
02.2024 - Current
- Delivered attentive and efficient service in a high-volume, quick-paced dining environment.
- Efficiently managed multiple tables, prioritizing tasks to deliver exceptional service to customers.
- Upsold menu items and promoted new seasonal food and cocktail menus to increase revenue.
- Prepared checks accurately and processed payments promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
Placement Consultant & Customer Service
Kailo Pain Relief Technologies
Sandy, UT
09.2022 - 03.2024
- Assessed current pain points and proposed alternative placements for relief patches, tailored specifically to each customer's unique needs.
- Utilized online platforms, such as Zoom, for remote sessions.
- Shared nerve map information and positioning alternatives through email.
- Answered customer inquiries, chats, and emails promptly.
- Participated in team meetings to discuss work and personal goals.
Education
Exercise Science And Outdoor Recreation
Utah Valley University
Orem, UT05-2020
Associate of Science - Exercise And Sport Science
Dakota County Technical College
Rosemount, MN05-2016
Associate of Science - Individualized Studies
Dakota County Technical College
Rosemount, MN05-2016
Skills
- Adaptable Nature
- Serving Expertise
- Problem-Solving
- Sales Techniques
- Verbal and Written Communication
- Organization and Multitasking
- Guest Relations Management
- Teamwork and Coordination
Timeline
Waitress
Outback Steakhouse
02.2024 - Current
Placement Consultant & Customer Service
Kailo Pain Relief Technologies
09.2022 - 03.2024
Exercise Science And Outdoor Recreation
Utah Valley University
Associate of Science - Exercise And Sport Science
Dakota County Technical College
Associate of Science - Individualized Studies
Dakota County Technical College
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