Felecia Seifers
LAS VEGAS
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
11
11
years of professional experience
Work History
Preschool Teatcher
Kid City USA
5120 Eastern Ave
05.2022 - 03.2026
- Developed engaging lesson plans that fostered early childhood learning and development.
- Implemented classroom management techniques to maintain a positive learning environment.
- Collaborated with parents to support children's educational needs and behavioral development.
- Utilized creative teaching methods, including art and music, to enhance student engagement.
- Assessed student progress regularly, adapting strategies to meet individual learning needs.
- Mentored new teachers in best practices for curriculum delivery and classroom activities.
- Enhanced program quality by providing feedback on curriculum effectiveness and student outcomes.
- Developed weekly lesson plans and activities to engage children and promote learning.
Night Manager
Speedee Mart
Las Vegas, NV
01.2018 - 11.2021
- Supervised nightly operations to ensure seamless store functionality and customer satisfaction.
- Managed staff scheduling, optimizing labor costs and maintaining adequate coverage during peak hours.
- Implemented inventory management procedures, reducing stock discrepancies and improving product availability.
- Trained new employees on operational protocols and customer service standards, enhancing team performance.
- Resolved customer complaints effectively, fostering a positive shopping environment and promoting brand loyalty.
- Coordinated nightly cash handling processes, ensuring accuracy in financial reporting and minimizing losses.
- Developed safety protocols for night shifts, enhancing employee safety and compliance with regulations.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Front Desk Receptionist
Animal Care Clinic Inc
Las Vegas, NV
01.2015 - 02.2018
- Managed patient check-in and check-out processes efficiently to enhance customer experience.
- Scheduled appointments using veterinary practice management software, ensuring optimal calendar utilization.
- Maintained accurate patient records, improving data retrieval and compliance with clinic standards.
- Provided excellent customer service by addressing inquiries and concerns in a timely manner.
- Coordinated communication between veterinarians and clients, facilitating smooth information flow.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
High School Diploma -
Pass/pace Program
Kingman, AZSkills
- Classroom management
- Classroom organization
- Child development
- Positive reinforcement
- Lesson planning
- Early childhood education
- Special needs support
- Conflict resolution techniques
Timeline
Preschool Teatcher
Kid City USA
05.2022 - 03.2026
Night Manager
Speedee Mart
01.2018 - 11.2021
Front Desk Receptionist
Animal Care Clinic Inc
01.2015 - 02.2018
High School Diploma -
Pass/pace Program