Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felecia Starks

Newport News,VA

Summary

Insightful Laboratory Technician brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces.

Overview

19
19
years of professional experience

Work History

Laboratory Assistant

Warren & Panzer Environmental
New York, NY
11.2010 - 08.2013
  • Implemented lab procedures to prevent errors and protect staff.
  • Obtained samples for testing following standard protocols.
  • Analyzed test data and presented findings using charts and graphs.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Maintained documentation on tests performed in lab.

Direct Care Worker

Brooklyn Bureau Community Services
Brooklyn, NY
04.2001 - 11.2010
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Documented vitals, behaviors and medications in client medical records.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored and assisted residents through individual service plans.
  • Kept clients engaged in social networks and communities for personal health and growth.

Administration Manager

Brooklyn Midwifery
Brooklyn, NY
01.1995 - 03.2001
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Supported office staff and operational requirements with administrative tasks.
  • Carried out front office duties utilizing data entry skills in framework of medical database.

Education

Associate of Applied Science - Medical Office Administration

Thomas Nelson Community College
Hampton, VA

Bachelor of Science - Social Sciences

Touro College
New York, NY
06.2016

Skills

  • Equipment testing and calibration
  • Sterilization techniques
  • Documentation and reporting
  • Microsoft Access
  • Microsoft Excel
  • Service-Oriented
  • Written and Verbal Communication
  • Attention to Detail
  • Building Customer Trust and Loyalty
  • Responding to Difficult Customers
  • Customer Data Confidentiality
  • Efficient and Detail-Oriented

Timeline

Laboratory Assistant

Warren & Panzer Environmental
11.2010 - 08.2013

Direct Care Worker

Brooklyn Bureau Community Services
04.2001 - 11.2010

Administration Manager

Brooklyn Midwifery
01.1995 - 03.2001

Associate of Applied Science - Medical Office Administration

Thomas Nelson Community College

Bachelor of Science - Social Sciences

Touro College
Felecia Starks