FELECIA WARDSWORTH
Rex,Georgia
Summary
Organized Office Manager with over 25+ years of experience in administrative office management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Knowledgeable in MS Word; Excel; PowerPoint; Publisher; Outlook; Oracle Betsy/ DONNA; working knowledge of Access database; MDM;
Overview
20
20
years of professional experience
Work History
Church Administrator
Connect Church Atlanta Rex
01.2022 - Current
- Provide support to Senior Pastor.
- Perform general office work; maintain supplies and various files; keep records and compile into periodic reports.
- Edit and prepare weekly bulletins and other documents as requested.
- Manage database of all church records keeping track of all members, and keep an up-to- date calendar of events.
- Serve as a member of the finance team; record deposits and individual record of contributions.
- Manage office and administrative budgets.
- Schedule and record minutes for all leadership team meetings.
Account Executive
Swaaggermob LLC Rex
01.2017 - Current
- Manage Accounts Payables/Receivables.
- Contractor to small businesses and residential customers; providing services in the area of custom apparel and accessories.
- Collaborate with customers to determine arrangement of graphic designs.
- Prepare artwork and graphic designs for production.
Customer Service Rep
CDK Global Rex
01.2022 - 01.2022
- Manage appointment setting for automotive dealerships nationwide.
- Maintain 100% call rate with customers while navigating multiple platforms and programs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Business Administrator
Electrical Reliability Services
01.2013 - 01.2021
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Manage Accounts Payables/Receivables; preparing and coding invoices, collections.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
- Developed monthly reports.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Executive Administrator
First Mount Pleasant Baptist Church
01.2010 - 01.2013
- Served as executive staff liaison to several church committees.
- Prepare, edit and proofread correspondence, presentations, and reports as required
- Manage office budget and administrative budget
- Orchestrated/manage all calendars and logistics for meeting scheduling for staff and conference
- Develop presentations, conferences, training and counseling material, transcribed minutes taken during meetings and forums
Contractor
Facility Manager
01.2010 - 01.2011
- Serve as facilities manager over custodial department.
- Negotiate assessment, finance and scheduling needs with contractors and vendors; Perform other tasks and responsibilities as assigned.
Administrative Support Specialist
Wilber Lane Law Firm
01.2004 - 01.2010
- Independent Contractor/Liaison to Atlanta-based clients.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintain current filing system, and prepare files for storage as needed.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Tax Preparer
Pat Dozier Tax Service
01.2006 - 01.2008
- Compute taxes owed or overpaid following tax form instructions and tax tables
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Reviewed financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returns
- Maintained complete records of client tax returns and supporting documentation in secured areas.
Education
Bachelor of Science - Accounting
Kaplan University
12.2016
Certified Public Accountant Universal Tax Services -
12.2006
Associate of Applied Science - Computer Applications
Interactive College of Technology, A. Crim High School
11.1994
High School Diploma -
Alonzo A. Crim High School
06.1991
Skills
- Accounts Payable and Receivable
- Microsoft Office 365 Applications
- Administrative Duties
- Customer Satisfaction
- Records and Database Management
- Multitasking and Time Management
Timeline
Church Administrator
Connect Church Atlanta Rex
01.2022 - Current
Customer Service Rep
CDK Global Rex
01.2022 - 01.2022
Account Executive
Swaaggermob LLC Rex
01.2017 - Current
Business Administrator
Electrical Reliability Services
01.2013 - 01.2021
Executive Administrator
First Mount Pleasant Baptist Church
01.2010 - 01.2013
Contractor
Facility Manager
01.2010 - 01.2011
Tax Preparer
Pat Dozier Tax Service
01.2006 - 01.2008
Administrative Support Specialist
Wilber Lane Law Firm
01.2004 - 01.2010
Bachelor of Science - Accounting
Kaplan University
Certified Public Accountant Universal Tax Services -
Associate of Applied Science - Computer Applications
Interactive College of Technology, A. Crim High School
High School Diploma -
Alonzo A. Crim High School
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