FELECIA ROCHELLE DONALD-COLEMAN

Patient-oriented Nurse with 33 years of diverse experience as a Nurse in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Pediatrics, Pediatric stepdown, cross trained to NICU, Newborn nursing, Geriatrics, Women and infants Health, Correctional nursing, Public Health, Methadone Clinic specialties.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Highly skilled career professional with more than 39 years of practical and management experience in health care working in the healthcare arena including almost 33 years as an RN. Health Care Computer skilled, managing heavy daily patient volume including telephone triage, appointment scheduling, and patient referral.

Proficient in all documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality. Enthusiastic Team leader; able to establish a positive work environment and respond efficiently and effectively to customers' needs. Easily adaptable, analytical, critical thinker, and skilled problem solver

Effective communication skills Community Immunizations Skills Strong oral and written communication skills Staff Supervision Setting Up Referrals Flexible and Adaptable Medication Administration Support and education Prison settings Focused patient assessments Documenting behaviors Medical office administration Inpatient care Policy and procedure modification Contract negotiations Documentation expertise Workflow planning Staff Management Acute care expertise Well visit procedures Strong clinical judgment Chronic disease management Intravenous therapy Oxygen saturation standards Preventive health EMR / EHR Collecting vitals Conducting intakes Wound care specialist Excellent multi-tasking ability Scheduling Team Bonding Travel coordination HIPAA expert (trainer) Emergency Procedures PPE Compliance Dependable and Responsible Training and Development Teamwork and Collaboration

• Experience obtained in pediatrics, women and infants health, pediatric step-down, nursing homes, hospitals, home health, correctional health (Staff Nurse| Head Nurse| Utilization Review), and Public Health settings. Worked in Public Health as supervisor (PHN III), assisted PHN IV with management and specialized projects, preceptor for new hires, and assumed complex caseloads assessing a wide variety of clients County Wide formulating treatment plans, instituting nursing interventions, following through with medical interventions as outlined in the policy, procedures, and protocols. Made patient referrals, and evaluated patient outcomes. Identified community resources and developed community partnerships. Public Health nurse dedicated to promoting community health through prevention and educational outreach. Effective mentor and natural leader focused on fostering positive and collaborative organizational culture.
• Dedicated to promoting health among at-risk populations through education, special services and preventive health care. Participated in interdisciplinary meetings, and collaborated with other departments. Completed and participated in Emergency Preparedness (FEMA) efforts and training. Completed infectious disease surveillance and collaborated with other health departments, hospitals, clinics, schools, nursing home facilities, and infectious disease specialists. Worked for 2 ½ years as a Case Manager/Utilization Review Nurse (RN III) in addition to functioning as the off-site coordinator and hospital liaison for the County of Wayne for two and one-half years. Collaborated with the security staff, physicians, psychiatric and advanced practiced nursing, patients, and off-site providers assuring cost-effective measures, coordination of care, and continuity of care for all patients/inmates who required specialty care, surgical interventions as well as other treatments and medical services outside of the facility. Collaborated with medical providers, security staff, and professional clinical staff regarding the patients' statuses, special needs, and treatment modalities for patients requiring specialized care, hospitalization, Forensic services, hospice, and other special housing services during their incarceration.
• Ensured that desired clinical outcomes could be achieved in a cost-effective manner with positive outcomes for patients' care by working diligently with insurance providers moving along the health care continuum from direct patient care to administrator. Completed insurance processing for either BCBSM or Medicaid for patients based on need. Worked as Head Nurse (RN III) for 13 years managing twenty-one nursing staff members, including Registered Nurses, Licensed Practical Nurses, clerical staff, medical assistants, and X-ray technicians as a team who serves over 900 patients/inmates in a Correctional Health Care ambulatory setting. Completed staffing schedules, and provided guidance, in-services, and encouragement to staff including ongoing staff development. Actively participated in the continuous quality improvement process. Monitored inventory and maintenance of supplies and equipment in the medical department. Evaluated and completed annual performance appraisals for subordinate staff. Obtained Basic and Advanced disaster life support (FEMA) certification. Also, completed duties of RN I & II's. Assigned to policy and procedure committee instrumental in developing standards of care. Policy and procedures, electronic medical record, completed Quality Improvement, audited medical records and appeared in court. Completed training on new procedures, equipment, policies, and procedures, and trained and monitored staff. Responsible for ordering and maintaining supplies and equipment. Worked collaboratively with the Security Staff. Assisted in opening the Crisis Management Unit (CMU) the prototype for the housing acutely mentally ill patients in the jail instead of the hospital and supervised that staff along with the medical staff running both the CMU, ambulatory clinic, Medications administration, physical Exams and the Registration Diagnostic Unit where medical and mental health screening was completed. Worked as a staff nurse in the Pediatric Neurosurgery Unit and Pediatric Step-Down Unit providing complete patient care, including ICP monitoring in addition to other procedures as ordered. Member of Grace Hospitals Adhoc committee responsible for every phase of creating the new pediatric unit. Instrumental in devising policies and procedures, assessment tools, CQI/QA tools, and other monitoring. Worked in the Mother-Baby (Pediatrics) Unit, cross-trained in NICU, NICU Step-Down, LDRP, L&D Triage, L&D, Newborn Nursery, Gynecology, and Postpartum Units. Worked as the Registered Triage Nurse providing teaching and treatment for STDs.
• Worked collaboratively with Herman Keifer Health Department and MDCH identifying STD and AIDS patient support including assessment, counseling, education regarding medications and treatment, lab work, documentation with a care plan for diagnosis, and administration of treatment procedures. Also worked collaboratively with Community Health Awareness Group (CHAG), Latino Family Services, Michigan Aids (MATEC), and Aids Partnership of Michigan (APM) to assure testing and case management services are provided for patients/inmates and their partners. Evaluated health needs of patients as indicated in policy and procedures and referred to the appropriate advanced care provider as outlined in policy and procedures pertaining to medical and psychiatric treatment. Demonstrated Knowledge in advanced first aid and emergency care. Worked as Clinic Charge Nurse supervising RNs, LPNs, and medical assistants as well as triaging patients scheduled to be seen by the physician and advanced practice nurses and provided aftercare as ordered including but not limited to dressing changes, injections, IV therapy, patient teaching, and managing emergent, acute, and chronic care for chronic disease and psychiatric diagnoses. Completed advanced physical assessments on adults and youthful offenders incarcerated in the Wayne County Jail and initiated the appropriate protocols or referred to advanced care providers as needed.