Feleke Yerdawu

• Resolved customer complaints professionally in accordance with company policy.
• Ensured compliance with all safety regulations within the store environment.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Offered customers carry-out service at completion of transaction.
• Adhered to social distancing protocols and wore mask or face shield.
• Counted and balanced cashier drawers.
• Discounted purchases by scanning and redeeming coupons.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Issued receipts, refunds, credits or change due to customers.
• Collected payments and provided accurate change.
• Processed sales transactions to prevent long customer wait times.
• Stocked shelves with merchandise when needed.
• Answered customer questions and provided store information.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Accepted cash and credit card payments, issued receipts and provided change.
• Performed opening and closing procedures including counting cash drawers and preparing deposits.
• Identified needs of customers promptly and efficiently.
• Exceeded customer satisfaction by finding creative solutions to problems

l work cashir 2020 up to 2024 memphis tennes

• Operated equipment and machinery according to safety guidelines.
• Worked with cross-functional teams to achieve goals.
• Utilized various software and tools to streamline processes and optimize performance.
• Worked closely with front-end staff to assist customers.
• Checked personal identifications during alcohol and tobacco sales.
• Answered phone calls to assist customers with questions and orders.
• Performed other duties as assigned by management.
• Built and maintained productive relationships with employees.
• Balanced daily transactions on a computerized point-of-sale system.
• Used suggestive selling techniques to promote add-on sales.
• commercial truck driver 2022
• Inspected every load to check for damages and security.
• Utilized organizational and trip planning talents to map out best delivery routes.
• Planned and followed efficient routes using physical maps and GPS applications.
• Identified tanker truck issues that would require repair work by performing regular vehicle inspections.
• Obtained signatures needed to complete and process paperwork.
• Reacted decisively and quickly to protect spoilage.
• Performed pre- and post-trip safety and maintenance checks to mitigate hazards.

2016 up to 2018 l study bussis managemt

• Managed inventory and supplies to ensure materials were available when needed.
• Recognized by management for providing exceptional customer service.
• Completed routine maintenance and repair.
• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Conducted routine maintenance and repairs on mechanical systems and industrial equipment.