FELESA MELVIN
South Holland,IL
Summary
Effective educator with diverse talents in preparing history and financial literacy lessons, delivering lectures to students, creating accompanying multimedia presentations, assigning homework and administering exams. Personable in answering students' questions about lecture information, course materials, homework and exams to provide clarity, deliver solutions, prompt further research and spark discussions on important historical topics. Ambitious, career-focused job seeker, anxious to obtain an entry-level adjunct professor position to help launch career while achieving company goals. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
24
24
years of professional experience
Work History
US History Teacher
Alain Locke Charter Academy
Chicago, IL
08.2022 - Current
- Establishing and enforcing rules of behavior for students in the classroom
- Preparing lessons, units and projects to complete learning objectives
- Establishing and communicating clear objectives for lessons, units and projects
- Adapting teaching methods and materials to meet the interests and learning styles of students
- Encouraging students to explore learning opportunities and career paths
- Creating, assigning and grading various assessments for students, including tests, quizzes, essays and projects
- Working with students one-on-one when they need extra help or attention
- Tracking and evaluating student academic progress
- Leading parent-teacher meetings
- Maintaining positive relationships with students, parents, coworkers and supervisors
- Managing student behavior
- Creating a safe, respectful and inclusive classroom environment
- Communicating regularly with parents
- Helping students improve study methods and habits
- Administering tests to evaluate student progress.
- Developed lesson plans to teach historical events, documents and figures in an engaging manner.
- Facilitated extra-curricular activities such as clubs, events and community service initiatives.
- Supported extracurricular clubs focused on exploring different aspects of history.
- Collaborated with other teachers on curriculum development for social studies classes.
- Controlled classroom behavior through clearly established etiquette guidelines.
- Engaged groups by designing interactive presentations and asking questions relevant to history lessons.
- Participated in professional development opportunities related to teaching history effectively.
- Led discussions about primary sources from different time periods.
- Kept abreast of developments by reading current literature, conversing with colleagues and participating in professional conferences.
- Provided guidance and support to individual students who needed additional help with class materials.
- Utilized technology resources to develop immersive, informative lessons.
- Utilized technology in the classroom such as videos, online resources and simulations to enhance student understanding of various eras.
- Reviewed textbooks used in the classroom for accuracy and relevancy.
- Conducted research in particular fields of knowledge and published findings in professional journals, books and electronic media.
- Advised and mentored aspiring history enthusiasts to seek knowledge in secondary sources such as books, magazines and websites.
- Assessed student knowledge using oral presentations, written essays, projects or exams.
Substitute Teacher
Chicago Public School
Chicago, IL
02.2022 - Current
- Prepare lesson plan
- Assist teacher with classroom
- Assists with classroom instruction in the absence of a lead teacher
- Performs all the jobs of a regular teacher, including handling lessons.
- Led or moderated classroom discussions and guided exploratory thought.
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Assisted struggling students with classroom assignments with one-on-one tutoring.
- Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension.
Owner
South Suburban Document Preparation Consultant, LLC
South Holland, IL
01.2000 - Current
- Divorce, Quit claim deed, Notary, Eviction, Wills
- Assist with Bankruptcy, Service Mortgage modification, much much more.
- Maintained relationships with existing clients by providing superior customer service.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Ensured compliance with local, state, and federal regulations.
- Set pricing structures according to market analytics and emerging trends.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
Revenue Integrity Analyst
Ensemble Health Partners
Chicago, IL
04.2019 - 12.2020
- Ensure audit accuracy of CDM, payment schedules and master file
- Synchronization of financial systems and CD maintenance via auditing vendor tools monthly
- Communication and feedback with support staff on continually development of products and services for enhancements as well as areas of opportunities
- Ensure critical data is maintained properly with annual pricing updates
- Tracked billing requirements for government, managed care contracts and commercial insurance
- Serve as single point of contact for any CDM related complex compliance issues to ensure accuracy
- Recommend appropriate training paths for staff based on qualifications and review of clinic claims
- Provide and identify potential performance improvement opportunities
- Providing support to the management staff (Director, Managers, Supervisors, and Analyst) as directed.
Revenue Integrity Analyst - Team lead
Northwestern Medicine
Warrenville, IL
03.2018 - 04.2019
- Aided, investigated and research reference materials for CDM-related and compliance matters
- Identified potential performance and training gaps while providing constructive updates
- Communication and feedback with support staff on continually development of products and services for enhancements as well as areas of focus
- Ensure critical data is maintained properly with annual pricing updates
- Ensured audit accuracy of CDM, payment schedules and master file
- Synchronization of financial systems and CD maintenance via auditing vendor tools monthly
- Serve as single point of contact for any CDM related complex compliance issues to ensure accuracy
- Recommend appropriate training paths for staff based on qualifications and review of clinic claims
- Provide and identify potential performance improvement opportunities.
Appeal Consultant
Loyola University Medical Center
Maywood, IL
02.2016 - 02.2018
- Organized, appealed, submitted unresolved invoices to insurance carriers for accuracy
- Coordinated denials and reimbursement of critical commercial and government claims
- Work with government insurance and commercial insurance
- Provided data analysis and resolutions for complex insurance issues
- Ensured accurate coding for denials and adjustments in practice management systems
- Identified potential performance improvement to drive accurate results
- Examined and obtained required documents for misdirected payments.
Managed staff that support payment, charge poster, and refill chargers
Chicago Heart & Vascular Consultants LTD.
Chicago, IL
01.2013 - 02.2016
- Ensured follow up on all insurance payment, arrangements, refunds and claim denials
- Authored and ensured AR report administered accurately
- Single point of contact for customer relation issues and concerns including copay and insurance claims
- Directed quality checks to ensure system of check and balances for minimal fallout
- Resolved error reports for inpatient and outpatient clientele.
Education
Master of Arts - Health Administration
Southern New Hampshire University
Hooksett, NH12-2022
Bachelor of Science - Health Administration
National Louis University
Chicago, IL09-2017
Skills
- Course Development
- Technology Implementation
- Curriculum Development
- Curriculum Implementation
- Discussion Facilitation
- Student Advising
- Academic Advising
- Lesson Planning
- Classroom Management
- Student Mentoring
- Policy Enforcement
- Team collaboration
- Adaptability
- Result-Driven
- Time management
Member
- Member of Zeta Phi Beta Sorority, Incorporated.
- Member of Southland Black Chamber of Commerce & Industry.
Timeline
US History Teacher
Alain Locke Charter Academy
08.2022 - Current
Substitute Teacher
Chicago Public School
02.2022 - Current
Revenue Integrity Analyst
Ensemble Health Partners
04.2019 - 12.2020
Revenue Integrity Analyst - Team lead
Northwestern Medicine
03.2018 - 04.2019
Appeal Consultant
Loyola University Medical Center
02.2016 - 02.2018
Managed staff that support payment, charge poster, and refill chargers
Chicago Heart & Vascular Consultants LTD.
01.2013 - 02.2016
Owner
South Suburban Document Preparation Consultant, LLC
01.2000 - Current
Master of Arts - Health Administration
Southern New Hampshire University
Bachelor of Science - Health Administration
National Louis University
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