Summary
Overview
Work History
Education
Skills
Timeline
Generic

FELIBERTO JR. DACUT

CALBIGA,WESTERN SAMAR

Summary

Versatile and dynamic professional with a background in hospitality and customer service, notably at Summit Hotels and Resorts. Excelled in roles requiring critical thinking and exceptional customer assistance, enhancing guest satisfaction and operational efficiency. Skilled in computer literacy, adept at managing high-pressure situations and improving service delivery.

Overview

7
7
years of professional experience

Work History

GALLEY UTILITY

SILVER SEA (SILVER RAY)
05.2024 - 11.2024

Responsible for food preparation, handling, same with containers' sanitation. Also responsible for the cleanliness of the galley area.

CADET (under V.Ships)

OCEANIC HOSPITALITY TRAINING CENTRE
05.2023 - 11.2023

PROVISION- Helps with provision checklist audit and arrangement. Making sure temperature of walk-in freezers are well-monitored.


KITCHEN- Prepares and cooks food for the whole building employees.


HOUSEKEEPING- Maintains public areas and suite room for walk around of future guests.


ASSISTANT- Provides all equipment needed by SilverSea chefs training during their vacation.


PASTRY- Makes dough everyday to show to trainees how it is done perfectly.


Point Of Sales Person- Assigned in taking food orders. Also serves as cashier.


LINEN ATTENDANT- Washing, drying, and pressing all chefs' uniform used by trainees.

CASHIER

BLEND MY-TEA BAR
01.2021 - 12.2021

Responsible for the balancing of revenue and deficit. Also assigned as social media manager whose duty was to promote the products online.

ROOM ATTENDANT PROMOTED TO OFFICE CLERK

SUMMIT HOTELS AND RESORTS
12.2019 - 01.2020

Making sure all rooms are well cleaned for guests' comfort. Attending to the guests' needs and exceeding their expectations.

CUSTOMER SERVICE REPRESENTATIVE

Hinduja Global Solutions, HGS
11.2017 - 01.2019

Under a healthcare field, I answer queries from customers whether their plans are covered for certain doctor consultations. Also sells upgraded version of plans to existing members.

Education

Bachelor of Science - Tourism, Hotel And Restaurant Manager

LEYTE NORMAL UNIVERSITY
PATERNO ST., TACLOBAN CITY, LEYTE, PHILIPPINES
03-2017

Skills

  • Food safety
  • Customer assistance
  • Housekeeping
  • Critical thinking
  • Works under pressure
  • Computer literate

Timeline

GALLEY UTILITY

SILVER SEA (SILVER RAY)
05.2024 - 11.2024

CADET (under V.Ships)

OCEANIC HOSPITALITY TRAINING CENTRE
05.2023 - 11.2023

CASHIER

BLEND MY-TEA BAR
01.2021 - 12.2021

ROOM ATTENDANT PROMOTED TO OFFICE CLERK

SUMMIT HOTELS AND RESORTS
12.2019 - 01.2020

CUSTOMER SERVICE REPRESENTATIVE

Hinduja Global Solutions, HGS
11.2017 - 01.2019

Bachelor of Science - Tourism, Hotel And Restaurant Manager

LEYTE NORMAL UNIVERSITY
FELIBERTO JR. DACUT