Versatile and dynamic professional with a background in hospitality and customer service, notably at Summit Hotels and Resorts. Excelled in roles requiring critical thinking and exceptional customer assistance, enhancing guest satisfaction and operational efficiency. Skilled in computer literacy, adept at managing high-pressure situations and improving service delivery.
Responsible for food preparation, handling, same with containers' sanitation. Also responsible for the cleanliness of the galley area.
PROVISION- Helps with provision checklist audit and arrangement. Making sure temperature of walk-in freezers are well-monitored.
KITCHEN- Prepares and cooks food for the whole building employees.
HOUSEKEEPING- Maintains public areas and suite room for walk around of future guests.
ASSISTANT- Provides all equipment needed by SilverSea chefs training during their vacation.
PASTRY- Makes dough everyday to show to trainees how it is done perfectly.
Point Of Sales Person- Assigned in taking food orders. Also serves as cashier.
LINEN ATTENDANT- Washing, drying, and pressing all chefs' uniform used by trainees.
Responsible for the balancing of revenue and deficit. Also assigned as social media manager whose duty was to promote the products online.
Making sure all rooms are well cleaned for guests' comfort. Attending to the guests' needs and exceeding their expectations.
Under a healthcare field, I answer queries from customers whether their plans are covered for certain doctor consultations. Also sells upgraded version of plans to existing members.