Felica Williams
Summary
Driven and resourceful administrative professional with 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Dependable and quick learning team player with effective communication skills.
Overview
9
9
years of professional experience
Work History
Secretary
Duncanville High School
900 W Camp Wisdom Rd Duncanville, Tx 75115
04.2021 - Current
- Enhanced office efficiency by implementing new organization and filing systems.
- Streamlined communication between departments, facilitating better collaboration and productivity.
- Managed complex scheduling for executive staff, ensuring timely attendance at important meetings.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
Special Education Aide (Inclusion)
Duncanville High School
900 W Camp Wisdom Rd Duncanville, Tx 75116
09.2022 - 04.2023
- Improved student comprehension by employing various teaching methods and adapting to individual learning needs.
- Enhanced classroom management through effective communication and implementation of behavior modification strategies.
- Promoted a positive learning environment by establishing clear expectations and reinforcing appropriate behaviors.
- Assisted in the development of functional life skills for students with intellectual and developmental disabilities.
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Contributed to the successful integration of students into general education classrooms by implementing inclusion strategies.
- Monitored student progress regularly, documenting performance and providing feedback to both students and parents.
- Maintained detailed records of student progress, attendance, and behavior for use in evaluations and reports.
- Implemented data-driven instructional strategies based on individual student assessment results for targeted intervention efforts.
- Coordinated with other school staff members such as guidance counselors, occupational therapists, speech pathologists, and psychologists to provide comprehensive support services for students in need.
Life Insurance Agent
Primerica
Dallas, Texas
09.2020 - 09.2022
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
- Boosted policy sales through proactive client outreach and effective marketing strategies.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
Instructional Support Teacher
Duncanville High School
900 W Camp Wisdom Rd. Duncanville, Tx 75116
08.2020 - 08.2022
- Enhanced student comprehension by employing diverse teaching methods and adapting to individual learning styles.
- Improved classroom management by implementing positive reinforcement strategies and setting clear expectations for student behavior.
- Developed comprehensive assessment tools to effectively measure students'' progress and mastery of course material.
- Provided constructive feedback on student work, guiding them in their academic growth and improvement over time.
Substitute Teacher
Duncanville Independent School District
710 S Cedar Ridge Dr Duncanville, Tx 75137
03.2015 - 09.2020
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Education
Bachelor's Social Work - Social Work
Arkansas State University
Jonesboro, AR05.2013
High School Diploma -
Hope High School
Hope, AR05.1986
Skills
- File Management
- Schedule Management
- Scheduling and calendar management
- Calendar Management
- Document Management
- Staff Support
- Spreadsheet development
- Database entry
- Document Scanning
- Business Correspondence Writing
- Verbal Communication
- Scheduling appointments
Timeline
Special Education Aide (Inclusion)
Duncanville High School
09.2022 - 04.2023
Secretary
Duncanville High School
04.2021 - Current
Life Insurance Agent
Primerica
09.2020 - 09.2022
Instructional Support Teacher
Duncanville High School
08.2020 - 08.2022
Substitute Teacher
Duncanville Independent School District
03.2015 - 09.2020
Bachelor's Social Work - Social Work
Arkansas State University
High School Diploma -
Hope High School