Felica Williams
Summary
Driven and resourceful administrative professional with 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Dependable and quick learning team player with effective communication skills.
Overview
9
9
years of professional experience
Work History
Secretary
Duncanville High School
04.2021 - Current
- Enhanced office efficiency by implementing new organization and filing systems.
- Streamlined communication between departments, facilitating better collaboration and productivity.
- Managed complex scheduling for executive staff, ensuring timely attendance at important meetings.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
Special Education Aide (Inclusion)
Duncanville High School
09.2022 - 04.2023
- Improved student comprehension by employing various teaching methods and adapting to individual learning needs.
- Enhanced classroom management through effective communication and implementation of behavior modification strategies.
- Promoted a positive learning environment by establishing clear expectations and reinforcing appropriate behaviors.
- Assisted in the development of functional life skills for students with intellectual and developmental disabilities.
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Contributed to the successful integration of students into general education classrooms by implementing inclusion strategies.
- Monitored student progress regularly, documenting performance and providing feedback to both students and parents.
- Maintained detailed records of student progress, attendance, and behavior for use in evaluations and reports.
- Implemented data-driven instructional strategies based on individual student assessment results for targeted intervention efforts.
- Coordinated with other school staff members such as guidance counselors, occupational therapists, speech pathologists, and psychologists to provide comprehensive support services for students in need.
Life Insurance Agent
Primerica
09.2020 - 09.2022
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
- Boosted policy sales through proactive client outreach and effective marketing strategies.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
Instructional Support Teacher
Duncanville High School
08.2020 - 08.2022
- Enhanced student comprehension by employing diverse teaching methods and adapting to individual learning styles.
- Improved classroom management by implementing positive reinforcement strategies and setting clear expectations for student behavior.
- Developed comprehensive assessment tools to effectively measure students'' progress and mastery of course material.
- Provided constructive feedback on student work, guiding them in their academic growth and improvement over time.
Substitute Teacher
Duncanville Independent School District
03.2015 - 09.2020
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Education
Bachelor's Social Work - Social Work
Arkansas State University
Jonesboro, AR05.2013
High School Diploma -
Hope High School
Hope, AR05.1986
Skills
- File Management
- Schedule Management
- Scheduling and calendar management
- Calendar Management
- Document Management
- Staff Support
- Spreadsheet development
- Database entry
- Document Scanning
- Business Correspondence Writing
- Verbal Communication
- Scheduling appointments
Timeline
Special Education Aide (Inclusion)
Duncanville High School
09.2022 - 04.2023
Secretary
Duncanville High School
04.2021 - Current
Life Insurance Agent
Primerica
09.2020 - 09.2022
Instructional Support Teacher
Duncanville High School
08.2020 - 08.2022
Substitute Teacher
Duncanville Independent School District
03.2015 - 09.2020
Bachelor's Social Work - Social Work
Arkansas State University
High School Diploma -
Hope High School
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