Summary
Overview
Work History
Education
Skills
Timeline
Generic

FELICEDY RICKERT

Matawan,NJ

Summary

Dedicated administrator with 12 years of experience equipping organizations to achieve continued success through process improvements by providing administrative support. Driven and resourceful administrative professional with 12+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

13
13
years of professional experience

Work History

Executive Assistant

GenRenew
12.2022 - Current
  • Acting point of contact among employees, clients and other external personnel
  • Manage information flow in timely manner
  • Manage leadership calendar and set up meetings
  • Record minutes
  • QuickBooks data entry and light bookkeeping.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
  • Screened calls and emails and responded accordingly to support executive correspondence
  • Updated spreadsheets and created presentations to support executives and boost team productivity
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events

Office Administrator

GenRenew
08.2021 - 12.2022
  • Day-to-day management of homeowner solar installation projects including contract administration, permitting and utility interconnection
  • Prove support to new roofing partners, including dealer applications
  • Management of homeowner solar installation finance contracts, with documentation responsibility from sale to permission to operate the system
  • QuickBooks data entry and light bookkeeping.
  • Organized spaces, materials and catering support for internal and client-focused meetings

Senior Program Administrator

GenPsych, PC
02.2016 - 01.2021
  • Managed daily operations of 6 programs
  • Guided employees through routine and complex administrative situations with decisive but motivational approaches
  • Executed on-time and under-budget project management on complex issues for senior leadership
  • Improved processes to maximize operational efficiency
  • Provided strong attention to detail, exemplary customer service and team-player attitude
  • Organized warranties and maintenance schedules for office equipment to maintain functionality.
  • Provided ongoing direction and leadership for program operations
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance
  • Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations
  • Supervised program staff, managing and evaluating performance provide high-quality services to program participants

Assistant Program Administrator of GAP

GenPsych, PC
12.2015 - 02.2016
  • Oversaw daily purchased and managed all supply inventories
  • Managed all documentation and excel spreadsheets to keep records secure, accurate and current
  • Smoothly facilitated communication between departments, management and customers to resolve issues and achieve performance targets
  • Managed budget and tracked expenses against plans
  • Prioritized and completed multiple tasks simultaneously, seeing that projects were completed by deadlines.

Admissions Coordinator

GenPsych, PC
08.2014 - 12.2015
  • Completed secretarial tasks such as faxing, bookkeeping and accurate document filing
  • Compiled and analyzed marketing data to generate reports for corporate office
  • Provided updated daily activity logs for four site locations
  • Verified with multiple providers and directors if clients were appropriate to be evaluated
  • Answered high volume calls as well as scheduled appointments for multiple sites.

Administrative Assistant

GenPsych, PC
01.2011 - 08.2014
  • Took accurate messages for staff and management to facilitate open and speedy communication
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff
  • Answered and directed incoming calls using multi-line telephone system
  • Welcomed clients upon entrance, answered inquiries and directed questions or appointments to appropriate personnel.

Education

High School Diploma -

East Brunswick High School
East Brunswick, NJ
06.2006

Skills

  • Reporting and documentation
  • Answer Multi-Line Phone Systems
  • Calendar and Scheduling Software
  • Spreadsheet Tracking
  • Administration Management
  • Information Confidentiality
  • Executive Support
  • Schedule Planning
  • Event Calendar Management
  • Excel Spreadsheets

Timeline

Executive Assistant

GenRenew
12.2022 - Current

Office Administrator

GenRenew
08.2021 - 12.2022

Senior Program Administrator

GenPsych, PC
02.2016 - 01.2021

Assistant Program Administrator of GAP

GenPsych, PC
12.2015 - 02.2016

Admissions Coordinator

GenPsych, PC
08.2014 - 12.2015

Administrative Assistant

GenPsych, PC
01.2011 - 08.2014

High School Diploma -

East Brunswick High School

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FELICEDY RICKERT