Summary
Overview
Work History
Education
Skills
Texas Notary
Timeline
AccountManager

Felicia Alanis

New Braunfels,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

30
30
years of professional experience

Work History

Warehouse Associate

Bu-cee's
08.2022 - Current
  • Receive trucks twice weekly and stock shelves daily
  • Assist customers on sales floor daily
  • Check-in all vendors throughout the day
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Consistently lifted materials weighing as much as 50 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Job requires you to be detailed oriented and is in a fast paced environment.
  • Worked safely around moving machinery.

Professional Personal Shopper

Shipt, Inc
02.2016 - 08.2022
  • This position requires a skill set of time management, attention to detail, and professionalism
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided product advice to customers to help select the most suitable items for individual needs.
  • Loaded and unloaded orders at customers' homes or locations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Inventory/Admin Assistant

Nichols Guns
07.2015 - 02.2016
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed over 50 phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Pharmacy Tech

Nichols Westwood Pharmacy
08.2009 - 07.2015
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Collected co-payments or full payments from customers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Assistant Manager

Valls International Inc
08.2001 - 08.2009
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Sales Executive

Danka Office Imaging
08.2000 - 08.2001
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Store Inventory Coordinator/CSR, Sales

McCoy's Building Supply Cntr
05.1993 - 08.2000
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Purchased new supplies in line with projections and current inventory levels.
  • Completed physical inventory counts each month.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Updated account information to maintain customer records.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Eastern Wayne Sr. High
Goldsboro, NC
06.1989

Skills

  • Verifying Shipments
  • Hand Scanning
  • Inventory Recordkeeping
  • Merchandising and Display
  • Inventory Organization
  • Team Meetings
  • Organization and Categorization
  • Motivated Team Player
  • Recordkeeping
  • PC Proficiency
  • Office Management
  • Self Starter
  • Microsoft Office

Texas Notary

Texas Notary Public, my commission expires 5-16-27

Timeline

Warehouse Associate

Bu-cee's
08.2022 - Current

Professional Personal Shopper

Shipt, Inc
02.2016 - 08.2022

Inventory/Admin Assistant

Nichols Guns
07.2015 - 02.2016

Pharmacy Tech

Nichols Westwood Pharmacy
08.2009 - 07.2015

Assistant Manager

Valls International Inc
08.2001 - 08.2009

Sales Executive

Danka Office Imaging
08.2000 - 08.2001

Store Inventory Coordinator/CSR, Sales

McCoy's Building Supply Cntr
05.1993 - 08.2000

High School Diploma -

Eastern Wayne Sr. High

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Felicia Alanis