Felicia Alvarez
Lansing
Summary
Paralegal recognized for exceptional organization and efficiency in managing client records and legal documents. Expertise in maintaining up-to-date schedules and case documentation. Proven ability to exceed expectations through effective time management and multitasking skills. Dependable team player skilled in handling complex tasks.
Overview
8
8
years of professional experience
Work History
Litigation Paralegal - Interim Administrator Program & Unauthorized Practice of Law
State Bar of Michigan
Lansing
08.2024 - Current
- Perform intake and investigate matters related to the appointment of interim administrators, including drafting pleadings and file management. Provide administrative support for UPL Counsel, including scheduling meetings and subcommittee meetings, taking minutes, and assisting with UPL file processing, organization, and maintenance. Maintain strict confidentiality of all matters.
- Manage, process, and review requests to the State Bar for appointment of interim administrator.
- Under the direct supervision of the IAP Counsel, provide litigation support for IAP litigation, including assistance with drafting pleadings, managing litigation calendars, and maintaining form documents for efficient administration of IAP litigation.
- Process correspondence and answer incoming calls in a congenial manner, provide information, and draft responses to information requests.
- Report, summarize and track information within case management database and State Bar of Michigan portal. Maintain an electronic filing system that facilitates the efficient and timely retention and retrieval of documents.
- Take advantage of training and educational courses relevant to job responsibilities to enhance and maintain competency and knowledge.
- Provide administrative support for UPL Counsel, including scheduling and taking minutes at UPL Standing Committee meetings, processing of UPL complaints, and organization of maintenance of UPL files.
- Under the direct supervision of UPL counsel, provided support for UPL litigation when necessary.
Legal Secretary - Client Protection Fund, Ethics, & Unauthorized Practice of Law
State Bar of Michigan
Lansing
05.2023 - 08.2024
- Provide comprehensive assistance in advanced coordination, scheduling, calendaring, organization, and general administration tasks.
- Well-equipped to prepare thorough correspondence and other necessary paperwork. I am experienced in performing advanced administrative duties with efficiency, while also ensuring the maintenance of office and file organization.
- Possess exceptional proofreading skills to ensure the accuracy and quality of documents. I am adept at problem-solving and can efficiently obtain and relay information related to confidential legal matters.
- Well-versed in the policies, procedures, and operations of the Bar, enabling me to address inquiries with extensive knowledge and expertise.
- Notify professionals and attorneys of upcoming events, meetings, and deadlines.
- Proficient in Rocket Matter and Aderant Total Office.
- Zoom experience with scheduling multiple committee meetings and webinars.
- Notary Public
Lawyer Referral Representative
State Bar of Michigan
Lansing
08.2020 - 05.2023
- Handling a continuous volume of telephone calls from potential clients.
- Advising clients that the referral service lawyers are private practitioners who charge fees for the services they established or negotiate with their clients.
- Interviewing clients to obtain information about their need for legal advice and representation, and assessing the appropriateness of client eligibility.
- Work also involves making referrals through oral and written communication with lawyers and/or their staff designated to make client appointments and track case status.
- Inputting data and preparing documentation or correspondence regarding accounts, cases, or records.
- Review and process indigent applications for the Modest Means Program.
Administrative Assistant
Green Peak Innovations
Dimondale
03.2019 - 02.2020
- Maintain the office services by organizing office operations, assisting with scheduling, and payroll internal and external correspondence.
- Review and analyze special reports for department leaders summarizing information identifying trends as needed.
- Compile reports and prepare agendas and background materials.
- Assist in the onboarding process for new hires.
- Maintained human resource records, first contact for employees.
- Set up and scheduled meetings for interviewees, hiring managers, employees, and department heads.
- Liaise with facility management vendors, including cleaning, catering, and security services.
- Plan in-house or off-site activities, parties, and conferences.
- Book travel arrangements as needed for executives, interviewees, and senior management.
- Handle sensitive information in a confidential manner.
- Notarized for proposals to the city.
Traffic Assistant
Midwest Communications
Holt
06.2017 - 03.2019
- Oversee the reception area, provide general support to the Vice President, account executives, brand managers and traffic manager.
- Responsible for daily tasks including phoning, reporting barters weekly, special projects including proposals for potential clients, and creating presentations for employees discussing potential sales pitch.
- Update political advertising, EEO reports and public files onto the Federal Communications Commission site to stay with in state compliance.
- Establish and revise work methods such as employee forms, media broadcast packages, and standards to improve operating efficiency.
- Maintain various excel reports such as budgets for the station, prize values and distribution as required by the traffic manager/ director of sales.
- Also, a radio personality for Q106 Monday through Friday.
- Host civic, charitable, or promotional events that are broadcasted over the radio.
Education
General Associates -
Lansing Community College
Lansing, MIMedical Assistant -
Career Quest Learning Center
Skills
- Customer service
- Office management
- Supervised and trained new employees
- Document proofreading
- Manage executive schedules
- Microsoft Office: Word, Excel, Outlook, PowerPoint
- Research and writing
- Developing processes
- Excellent communication skills
- Strong organizational skills
- Microsoft Teams
- Rocket Matter
- Aderant Total Office
- Accurint
- SharePoint
- One Drive
- Call Control Strategies
- Notary Public
- Client Correspondence
Timeline
Litigation Paralegal - Interim Administrator Program & Unauthorized Practice of Law
State Bar of Michigan
08.2024 - Current
Legal Secretary - Client Protection Fund, Ethics, & Unauthorized Practice of Law
State Bar of Michigan
05.2023 - 08.2024
Lawyer Referral Representative
State Bar of Michigan
08.2020 - 05.2023
Administrative Assistant
Green Peak Innovations
03.2019 - 02.2020
Traffic Assistant
Midwest Communications
06.2017 - 03.2019
General Associates -
Lansing Community College
Medical Assistant -
Career Quest Learning Center
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