Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Felicia Audelo
Goldsboro,NC
Work Preference
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Fleet Management and Analysis
Air Force Reserves
01.2021 - Current
- Open and close work orders for vehicles on base when maintenance was needed or complete
- Scheduled vehicles for preventative maintenance
- Advanced skills in Microsoft word and excel
- Listened to customer needs and desires to identify and recommend optimal products
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Greeted guests at front desk and engaged in pleasant conversations while managing sign-in process for vehicles
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting
- Prepped 75 assets worth $18.5M for DLA
Associate Lead With Keys
PetSmart
Goldsboro, NC
09.2019 - Current
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Monitored water quality and temperature for fish tanks and goldfish bowls.
- Administered regular and special medications for pets.
- Cared for small animals including gerbils, guinea pigs and hamsters.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Greeted and served customers professionally, operated technically advanced cash registers and sanitized checkout area after each customer.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
Waitress/Host/Cashier
El Korita Mexican Restaurant
01.2015 - 11.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Maintained cash drawer of $100 or more per shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
Education
Associate of Science - Science
Wayne Community College
Goldsboro, NC08.2019
High School Diploma -
Eastern Wayne High School
Goldsboro, NC07.2017
Skills
- Cash register operation
- Computer skills
- Multitasking abilities
- Data management
- Customer Service
- Collaboration
- Till counting
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Fleet Management and Analysis
Air Force Reserves
01.2021 - Current
Associate Lead With Keys
PetSmart
09.2019 - Current
Waitress/Host/Cashier
El Korita Mexican Restaurant
01.2015 - 11.2020
High School Diploma -
Eastern Wayne High School
Associate of Science - Science
Wayne Community College