Felicia Bakker
Elmira,Michigan
Summary
Skilled in bookkeeping, accounting, and auditing with background in managing accurate financial records and preparing reports. Known for strong analytical skills and ability to improve processes leading to increased efficiency. Demonstrated success in reconciling accounts and ensuring compliance with financial policies. Committed to maintaining confidentiality of financial data and contributing to team success through hard work and attention to detail.
Overview
31
31
years of professional experience
Work History
Cash Office Associate
Family Fare Supermarket
Gaylord , MI
2024.01 - Current
- Verified cash drawer, counted money and balanced receipts.
- Ensured compliance with all applicable laws, regulations, policies and procedures.
- Performed opening and closing procedures according to established guidelines.
- Maintained records of all daily transactions in an organized manner.
- Identified suspicious activities or irregularities and reported to management immediately.
- Handled customer transactions with accuracy and efficiency.
- Operated a variety of office equipment such as calculators, scanners.
- Processed payments, reconciled accounts and made bank deposits.
- Prepared reports summarizing daily transactions for management review.
Accounting Clerk
VB Bookkeeping
Gaylord , MI
2022.11 - 2024.05
- Performed daily general ledger entries to record financial transactions accurately.
- Reviewed vendor invoices for accuracy prior to payment processing.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Analyzed variances between budgeted expenses and actual expenses.
- Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
- Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
- Processed invoices, payments, and statements in a timely manner.
- Reviewed banking activity regularly to identify any irregularities or unauthorized transactions.
Accounts Payable Clerk
BreitBurn Energy Partners
Gaylord , MI
2008.08 - 2015.03
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed routine maintenance and repair.
- Operated a variety of machinery and tools safely and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
Accounts Payable Clerk
HRF Exploration
Gaylord , MI
2005.05 - 2008.08
- Conducted periodic reviews of vendor accounts to identify opportunities for cost savings or process improvements.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
- Identified areas where operational efficiencies can be improved in the accounts payable process.
- Generated 1099 forms at year end for reporting purposes.
- Prepared checks for payment of vendor invoices on a timely basis.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Managed vendor relationships through prompt communication of payment information.
Insurance Agent
Korthase Flinn Insurance & Financial Services
Petoskey , MI
2003.05 - 2005.05
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Monitored market conditions to ensure that existing policies remain competitively priced.
- Advised customers on the best ways to minimize risks associated with their assets.
- Assessed customer risk levels and recommended appropriate coverage options.
- Maintained accurate records of all insurance transactions using computer software systems.
- Processed payments received from clients promptly according to established procedures.
Administrative Assistant
Citizens Insurance
Gaylord , MI
1993.04 - 2003.05
- Managed database systems containing customer contact information.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed office supplies inventory and placed orders when necessary.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Education
High School Diploma -
Gaylord High School
Gaylord, MI1973-06
Skills
- Project Management
- Expense Reporting
- Records Management
- Paperwork coordination
- Business Administration
- Bank Deposit Preparation
- Safe balancing
- Mail handling
- Transaction Management
- Deposit Preparation
- Administrative Support
- Office Management
- Sales Support
- Technical Support
- Report Generation
- Cash Handling
- Bookkeeping Support
- Documentation skills
- Travel Coordination
- Organizational abilities
- Scheduling
Affiliations
- I am a Certified Silver level bowling coach and instructor. I work weekly with youth and adults to teach bowling skills, as well as operate the bowling center's pro shop, fitting and drilling bowling balls and selling bowling merchandise.
Timeline
Cash Office Associate
Family Fare Supermarket
2024.01 - Current
Accounting Clerk
VB Bookkeeping
2022.11 - 2024.05
Accounts Payable Clerk
BreitBurn Energy Partners
2008.08 - 2015.03
Accounts Payable Clerk
HRF Exploration
2005.05 - 2008.08
Insurance Agent
Korthase Flinn Insurance & Financial Services
2003.05 - 2005.05
Administrative Assistant
Citizens Insurance
1993.04 - 2003.05
High School Diploma -
Gaylord High School
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